Canopy
Citi Hong Kong

Citi Hong Kong - Relationship Manager Trainee (Non-banking Welcomed)

Mid Level
Hong Kong
Relationship Manager Trainee (Non-banking Welcomed)
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About Us

Our employees are energetic and dedicated individuals who work in a fast-paced and challenging position that relies on the ability to think and react quickly, formulate creative solutions to pressing problems, and serve clients with dedication. Our employees serve as the human voice and personality behind the Citi brand as they provide quality customer service with each and every client interaction.

Who we're looking for

Citigroup Inc. is looking for a Relationship Manager Trainee (Non-banking Welcomed) to join the team!

What you will be doing
  • Actively calling on clients to deepen relationships with affluent clients and proactively owning, responding to and anticipating any future needs, challenges or risks
  • Uncovering customers’ underlying needs and expectations
  • Introducing a wide range of investment, wealth management and treasury products to assist clients in building and strengthening an effective portfolio
  • Delivering superior customer experience by proactive sharing markets updates, trend and intelligence
  • Partnering with product specialists and subject matter experts across the bank to structure customized solutions that meet clients’ unique needs
  • Being forward thinking and planning ahead for ways Citi can differentiate itself from competitors
  • Leveraging the expertise and capabilities of other Citi businesses to better achieve mutual business goals together
  • Networking with clients in order to create new business contacts
  • Driving innovation on the solutions we provide clients and further developing our business
Who you are

A successful Relationship Manager has these skills

  • A good understanding of their role as a key builder and protector of the strong GCB culture that enables our teams to deliver remarkable experiences to clients
  • Strong interest in banking, wealth management and investment products and process as well as self-driven approach to provide sound banking and financial advice and solution to clients
  • An optimistic and proactive approach to finding new opportunities for clients, delivers a simple, secure and seamless client experience
  • Sound analytic skills and the resilience to quickly adapt priorities based on the latest data insights
  • Ability to embrace new technology and understand the role digitization plays in the experience we deliver for our clients

Typically, someone in this role has the following experience

  • Around 4 years’ relationship management experience, membership service industry preferable
  • University graduate in finance, economics, engineering or related disciplines, with a strong interest in treasury products
  • Holder of HKSI LE paper 1, 7 & 8 and IIQE paper 1, 2, 3 & 5 or equivalentis an advantage
  • Achievement and result-oriented, with an aim to excel himself/herself
  • Mature, independent, with excellent communication and relationship building skills
  • A self-starter with passion, confidence and good team spirit
  • Good command of English, Cantonese and Mandarin

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