Citi Hong Kong

Citi Hong Kong - Citigold Relationship Manager

Entry Level
Hong Kong
Citigold Relationship Manager
Back to Jobs

About Us

Our employees are energetic and dedicated individuals who work in a fast-paced and challenging position that relies on the ability to think and react quickly, formulate creative solutions to pressing problems, and serve clients with dedication. Our employees serve as the human voice and personality behind the Citi brand as they provide quality customer service with each and every client interaction.

Who we're looking for

Citigroup Inc. is looking for a Citigold Relationship Manager to join the team!

What you will be doing
  • Actively calling on clients to deepen relationships with affluent clients and proactively owning, responding to and anticipating any future needs, challenges or risks
  • Uncovering customers’ underlying needs and expectations
  • Introducing a wide range of investment, wealth management and treasury products to assist clients in building and strengthening an effective portfolio
  • Delivering superior customer experience by proactive sharing markets updates, trend and intelligence
  • Partnering with product specialists and subject matter experts across the bank to structure customized solutions that meet clients’ unique needs
  • Being forward thinking and planning ahead for ways Citi can differentiate itself from competitors
  • Leveraging the expertise and capabilities of other Citi businesses to better achieve mutual business goals together
  • Networking with clients in order to create new business contacts
  • Driving innovation on the solutions we provide clients and further developing our business
Who you are

A successful Citigold Relationship Manager has these skills

  • A good understanding of their role as a key builder and protector of the strong GCB culture that enables our teams to deliver remarkable experiences to clients
  • Sound knowledge on banking, wealth management and investment products and process as well as a track record of providing sound banking and financial advice and solution to clients
  • An optimistic and proactive approach to finding new opportunities for clients, delivers a simple, secure and seamless client experience
  • Strong financial and analytic skills, and the resilience to quickly adapt priorities based on the latest data insights
  • Ability to embrace new technology and understand the role digitization plays in the experience we deliver for our clients

Typically, someone in this role has the following experience

  • A minimum of two years’ relationship management experience in retail banking industry
  • University graduate in finance, economics, engineering or related disciplines, with a strong interest in treasury products
  • Chartered Financial Analyst (“CFA”), Certified Financial Planner (“CFP”) or Certified Financial Marketing Planner (“CFMP”) is preferable, Qualified Financial Risk Manager ("FRM") is an advantage
  • Achievement and result-oriented, with an aim to excel himself/herself
  • Mature, independent, with excellent communication and relationship building skills
  • A self-starter with passion, confidence and good team spirit
  • Holder of HKSI LE paper 1, 7 & 8 and IIQE paper 1, 2, 3 & 5 or equivalent
  • Good command of English, Cantonese and Mandarin
Citi is an equal opportunity and affirmative action employer

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Sign in to Happyer

Help us Complete Your Profile

What's your full name?

What's your current position?

Please fill in all name and position fields.

What is your current status

What is your career goal?

You can choose more than one goal

Learn new skills
Make a major career switch
Land a (new) job
Not totally sure...

Receive job alert emails

Please select your status and at least one career goal.

Where would you like to work?

You can choose more than one location

I want to work in

What are you looking for next?

It’s okay if you’re not sure. We got you covered no matter what.

Please select at least one location, pick your experience level, and your career path in order to continue.
Success! Your application is on it's way

We've sent a notification to the hiring manager with your profile details and resume.

Back to Job

Choose your "Quick Apply" resume

Be sure to complete your profile for best results. This is the final step of your application.

PDF, Doc, or Docx. 10MB maximum.
Confirm Application

"Quick Apply" or use a custom resume?

Quick ApplyCustom Resume
Hoi Bun Road
Interested in working at
Citi Hong Kong

Related Positions


Shopline (HK) - Logistics Account Manager

Logistics Account Manager
Hong Kong
Citi Hong Kong

Citi Hong Kong - Private Client Coverage - Client Account Analyst

Private Client Coverage - Client Account Analyst
Hong Kong

OKX (HK) - (Senior) Product Manager - Asset

(Senior) Product Manager - Asset
Hong Kong