Zenyum (HK)

Zenyum (HK) - E-commerce Operations Intern

Entry Level
Hong Kong
Ecommerce Operations Intern
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About Us

Zenyum is one of Asia’s largest consumer brands in the making. We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual.

We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear), all-natural ingredients toothpaste or the top-selling toothbrush (Zenyum Sonic) on SEAs e-commerce platforms and supermarkets.

Who we're looking for

Do you enjoy working within an entrepreneurial environment, having the personal freedom to act, and being part of a fun, energetic team who are running at full speed to create Asia's most loved D2C Smile Cosmetics brand? If the answer is YES, this could be the internship for you!

As an Ecommerce Operations Intern, you will be involved in the key operational processes that allow our range of Smile Cosmetics products to get in the hands of customers seamlessly with a smile. You will understand and help optimise the supply chain for multiple products in multiple markets.
This is a unique opportunity to acquire experience in Operations, CRM & Product, and become a potentially invaluable asset to any company, or as a future entrepreneur!

You're a fit for this role, if you:
  • Are ambitious, hungry to learn and ready to work hard
  • Have an affinity to technology and design thinking
  • Are highly accountable, resourceful, and success-driven
  • Are able process, monitor and resolve transactions that occurs through the day accurately
  • Can think creatively about process flow and possess a keen attention to detail
  • Understand that personal growth is a result of self-awareness and coachability and bring both to the table
  • Enjoy working in a rapidly growing team in one of Asia's most dynamic environments
  • Knowledge of Microsoft Excel highly preferred
We are looking for an ambitious Intern to:
  • Support the Smile Cosmetics operations team to fulfil customer demand for multiple e-commerce products
  • Liaise with various stakeholders in the supply chain to ensure our customers are happy with their orders
  • Be involved in defining a new operational setup for scale including subscription management and new product launches
  • Work closely with the Product team to improve operational process using CRM, Excel and other tools  
Your benefits upon joining include:
  • Joining the team of one of the most ambitious and fastest-growing startups in Southeast Asia, funded by Sequoia Capital
  • Learn how to setup an ecommerce business and its operations from the ground up
  • Grow as a person by getting autonomy in your work and exposure to a top-notch team coming from Zalora, RedMart, BCG, Google, Samsung, Unilever
  • Collaborate with colleagues in Singapore, Japan, Thailand, Indonesia, Vietnam, and Taiwan
  • Be rewarded with a highly attractive package (benefits and competitive salary)

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