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CITIC Telecom International Holdings Limited

CITIC Telecom International Holdings Ltd - Engineer Trainee (Fresh Graduates are Welcome)

Entry Level
Hong Kong
Engineer Trainee (Fresh Graduates are Welcome)
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About Us

CITIC Telecom International Holdings Limited is a leading multinational integrated ICT service provider in Asia Pacific. We have developed its operation into five core businesses -- mobile, internet, international telecommunications, enterprise solutions and fixed line services; serving three customer segments-- telecommunications operators & MVNO, enterprises (including OTT players and mobile phone manufacturers), as well as consumers. We have business presence in Hong Kong, mainland China, Macau, Asia Pacific, North America, Western Europe, Eastern Europe, and Central Asia etc., with 2,500+ professionals and business network around the world.

Who we're looking for

We are looking for a passionate Engineer Trainee to join our team.

What you will be doing
  • Provide 1st tier support and monitor the telecommunication services including Data services, Mobile Value-added Service, Mobile Roaming, SMS, IDD and Retail Service
  • Handle real time alarm and traffic performance monitoring to meet the service quality target
  • Perform restorative actions for system failure to minimize service interruption
  • Troubleshoot for the customers’ complaints
Who you are
  • Degree or Higher Diploma in Telecommunications, Electronic Engineering, Information Technology, Computer Science or related disciplines
  • Good command in both spoken and written Chinese; fluency in English is a plus
  • Willing to work on 7 x 24-hour in 3 shifts
What we offer
  • Sizable and energetic team with good promotion opportunity
  • On-the-job training
  • Double pay
  • Attractive performance bonus
  • Shift allowance
  • Transportation allowance
  • Medical & dental insurance
  • Free meals
  • Training subsidies
  • Staff discount

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25/F, CITIC Telecom Tower, 93 Kwai Fuk Road
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