Canopy
WeLab (HK)

WeLab - Assistant Manager, Loan Operations - WeLab Bank

Mid Level
Hong Kong
Assistant Manager, Loan Operations
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About Us

WeLab aims to bring joy to everyone’s financial journey. We strive to improve people’s lives by reinventing financial services through game-changing technology. We put our people first, whether it’s our customers or our employees.

Who we're looking for

We are looking for Assistant Manager, Loan Operations to join our WeLab Bank team.

What you will be doing
  • Direct report to Manager and assists to monitor daily operations and control task are accomplished. Perform quality checking for completed application and attained with high service standards
  • Review customer’s financial status, Credit Bureau Report, document and internal credit history for loan approval processing
  • Process applications according to Credit and AML policies, compliance and regulatory requirement
  • Perform verification to detect fraud application and prevent fraud
  • Prepare internal and external report to management and regulators if required
  • Participate in projects on new process/service development, automation of new process and system enhancement/UAT to improve operational efficiency
Who you are
About you:
  • You're a go-getter with mad juggling skills (or multiple hats) who can thrive in a fast-paced, agile environment
  • You have a strong thirst for knowledge and are driven to find solutions that don't exist yet
  • You are comfortable with ambiguity and extremely resourceful (in your past life you could've been a detective)
  • You always find a way to get things done without sacrificing the quality of your work, integrity and values. No task is off limits for you.
  • You are humble and prioritize the success of the team over your own with an eagerness to help those around you
  • You don't shy away from challenges and have the ability to bounce back from setbacks
What is required and what we’re looking for:
  • Degree holder or above
  • Minimum 5 years related experience in personal loan products. With approval delegation is an advantage
  • Self-initiative and good team player
  • Excellent interpersonal, communication and problem-solving skill
  • Good verbal and written English and Chinese
  • Candidates with less experience will be considered as Senior Officer, Loan Operations
What we offer
  • Competitive salary
  • Learning and development stipend, because we value lifelong learning and believe the best way to invest in our employees is to encourage them to continue to learn
  • Work hard and laugh lots (chicken wings and french toast, etc.) with a high-performing, fun and diverse team
  • Happiness Dollars for spending on anything that makes you happy
  • Coffee stipend
  • Conveniently located office surrounded by diverse and delicious lunch options
  • Lively office with gaming consoles and a ping pong table
  • Fun extracurricular activities with your colleagues like hiking, yoga, badminton, wine tasting, dragon boat racing, rock climbing, etc.
  • Employee referral bonuses

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23/F, K11 ATELIER King’s Road, 728 King’s Road, Quarry Bay, Hong Kong
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