Canopy
Xccelerate (HK)

Xccelerate - Operations Intern

Entry Level
Hong Kong
Operations Intern
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About Us

Xccelerate is recognised as one of Hong Kong's leading ed-tech start-ups. In ~4 years, we have built a track record of up-skilling 5,500+ alumni by working with enterprises, government and individuals on 4th industrial revolution skills (i.e. RPA, AI, Coding, UI/UX design, BlockChain). Since day 1, we have focused on project-based curriculum that inspires professionals to apply their learnings and boldly move away from business as usual. Our unique value proposition revolves around building highly engaging end-to-end educational experiences by continuously refining positive feedback loops such as gamification, social learning, peer-to-peer accountability and market-driven content.

Who we're looking for

We are in search of a cool, excitable and hard-working operations intern looking to gain solid work experience and do the best work of their lives at  Xccelerate !!  

You will be a critical knot that helps to hold our network together as we scale and deepen our value verticals. The operations intern will work very closely with our operations manager to achieve team goals and milestones. This is an excellent role for someone looking to grow with a dynamic team.

What you will be doing
  • Analyzing and monitoring operational KPIs
  • Coordinate course/event/workshop schedule with Xccelerate Team / Students / Instructors
  • Support on the expansion of new Xccelerate courses, especially working closely with our operations manager on the logistics and flow
  • Any ad-hoc tasks assigned by the operations manager
  • Provide general administrative and clerical support to the team;
  • Liasing with the team to facilitate successful experience for both full-time and part-time students by collecting feedback and pitching potential solutions
  • Facilitating surveys/feedback and testimonial collection from students and event attendees
Who you are

At Xccelerate, we value you as a whole person. We care about the skills you bring to the table, but more importantly, we care about the kind of person you are and the attitude you bring to the table.

  • University students or fresh graduates are welcome to apply for 3-9 months internship
  • Excellent spoken and written English is a must, Cantonese or Mandarin is a plus
  • Fantastic communication, interpersonal and customer service skills
  • High energy and friendly/approachable personality  
  • Flexibility with schedule
  • Proactive growth mindset and entrepreneurial spirit is critical
What we offer
  • Value: It is in our DNA that every team member has a voice and we embrace everyone's individuality and ideas
  • Growth: Clear career progression path and we make it our responsibility that every team member grows professionally and as an individual.
  • Connection: Xccelerate family enjoys going for weekly team lunches and happy hour
  • Innovation: Our team is constantly innovating to conquer bigger challenges.
  • Up-skilling: We provide full scholarships for part-time courses and encourage the team to constantly up-skill themselves.
  • Guidance: Mentoring and on-going support throughout your career with Xccelerate
  • Culture: At Xccelerate we are a young vibrant and diverse team

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3/F, CoCoon, Citicorp Centre, 18 Whitfield Rd, Tin Hau, Hong Kong
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