Canopy
WorldFirst (SG)

WorldFirst (SG) - Senior Commercial Analyst

Mid Level
Singapore
Senior Commercial Analyst
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About Us

We are WorldFirst - an international payments company. We help businesses and people collect and send money around the world. We make global payments in local markets simple. Our free digital platform enables businesses to pay and receive payments in multiple currencies. We turn international payments into local payments, which are faster, cheaper, and more secure. All of this is delivered through a seamless online experience backed up by excellent telephone customer service. We’ve made a previously complex payment process simple.

Who we're looking for

We are looking for an innovative and trusted Senior Commercial Analyst with significant achievements in providing insights in a face paced, high growth, global technology or payments business. You will be joining the newly formed Commercial Operations team in Singapore as a central and critical resource to our global commercial teams. As the Senior Commercial Analyst you will be working with leadership teams across the entirety of the business whilst taking ownership of key areas across forecasting, customer lifetime value and analysis of market dynamics. Success in this role will require development of effective working relationships across WorldFirst and Ant International; particularly the Finance and BI teams.

What you will be doing
  • Support regional commercial management as a key provider of business performance, market, and competitor insights to help them achieve regional growth KPIs
  • Establish and own insights and analysis of customer LTV, commercial unit economics, acquisition and retention models
  • Own the delivery of global commercial budgets and forecasts, working closely with the Finance team to ensure high quality, consistent and timely budgeting cycles with high levels of buy-in across commercial leadership and their teams
  • Support the Global Sales Effectiveness Manager in delivering their programme of work designed to build governance and best practice through our global sales organisation, including the design and operation of global incentive schemes for our sales and relationship management organisations
  • Support the Global Pricing Analyst in delivering their pricing strategy and analysis programme of work.
  • Support on delivering quarterly reviews on performance, answer ad hoc queries and recommend changes to local markets to meet forecast
  • Create effective reporting and dashboards to review our key decisions and measure effectiveness
  • Identify customer and market trends, uncovering areas of opportunity to support scenario planning
Who you are
  • Proven experience at a high growth B2B tech or payments company providing actionable insights and analysis to senior commercial stakeholders demonstrating an ability to work across functions and regions.
  • The ability to use industry knowledge and/or personal experience to help shape and drive the Commercial Growth Agenda.
  • Experienced at partnering with and challenging stakeholders at all levels of an organisation, including at the executive level
  • Technically proficient: you have a good command of SQL, financial modelling and scenario analysis. A working knowledge of Python and/or R is a bonus
  • Data-driven and scientific commercial mindset that allows this person to validate or disprove assumptions on how to grow the business
  • Bilingual Mandarin/English required
What we offer
  • From day one you'll find yourself part of our friendly, innovative and internationally collaborative team.  
  • We offer opportunities to grow – whether that means joining one of our international offices or broadening your skill set through training from our dedicated Talent Development team.
  • WorldFirst is an Equal Opportunities employer. We celebrate diversity and are committed to providing a welcoming environment where inclusivity is the norm, and our employees genuinely feel they can bring their whole true self to work.
  • WorldFirst welcomes conversions around flexible working arrangements.
  • WorldFirst is happy to offer additional support throughout the interview process where needed.

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6 Shenton Way, OUE Downtown Tower 1, Singapore
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