World Vision (HK)

World Vision (HK) - Donor Services Officer (Donor Relations)

Mid Level
Hong Kong
Donor Services Officer (Donor Relations)
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About Us

As a child-focused Christian humanitarian organization, World Vision Hong Kong is committed to working to create lasting change in the lives of children, families and communities living in poverty. We serve the poor as a demonstration of God's unconditional love for all people regardless of religion, race, ethnicity or gender. At present, World Vision Hong Kong and its partnership offices are working in nearly 100 countries.

Who we're looking for

Join us and share the joy of serving the poor and transforming the lives of children in underprivileged communities.

What you will be doing
  • Act as a bridge between donors and overseas filed offices, communicate child information and handle donors’ queries/requests
  • Update child information in CRM system with high accuracy and efficiency
  • Support donor retention activities and other activities of the Donor Relations teams
Who you are
  • Post secondary or above with at least 3 years working experience, preferably in customer services or sales administration dealing with overseas partners/offices
  • Good command in both written and spoken English and Chinese
  • Customer-oriented with good communication skills
  • Able to resolve donor queries with strong problem solving skills
  • Able to work independently and work under pressure
  • On 1-year contract term, renewal will be based on performance and business needs
  • Candidates with less experience will be considered as Assistant Donor Services Officer

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