Canopy

Weave Living (HK)- Community Curator

Entry Level
Hong Kong
Community Curator
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About Us

Weave Living is Asia Pacific’s leading lifestyle-focused rental accommodation brand. We have reimagined home with our beautifully designed, intelligent and professionally managed living options, include private co-living spaces, studio bedrooms and luxury serviced suites in prime central city locations. Our vision is to bring together a diverse community of global citizens to our inspiring spaces where they can thrive in a hassle-free city living environment. We are a portfolio company of leading global private equity firm Warburg Pincus.

Who we're looking for

We’re looking for a creative and energetic team player to join our team in Hong Kong to ensure the company is consistently delivering on its brand promise to its customers and curating and cultivating a strong community of Weave residents. This role will report directly to the CXO and work closely with the operations, marketing and events teams.

What you will be doing in this role
  • Working closely with our CXO to drive the organisation – both internally and externally, to differentiate Weave and its rental accommodation offering relative to competitors
  • Recognizing and anticipating / reacting to the changing needs, expectations, and emotions of our customers, working with all in-house teams to ensure that the brand and its products and services are all coordinated to deliver the greatest possible customer experience
  • Gather and analyse resident feedback and suggestions to incorporate into future programming of our bedroom design, shared spaces, events and overall experience at Weave
  • Auditing and improving the entire resident journey from search to move-out
  • Assisting our CXO to create a Weave “halo effect” within and outside the Weave community by developing brand partnerships, conceptualising events (on-site and brand-wide), and working with the marketing team to communicate these across various social media platforms
  • Developing and maintaining strong brand connect by working closely with the marketing, operations, events and on-site community teams as the chief catalyst
  • Contributing with ideas for monetisation opportunities for the company by working with other companies and brands that create products and services targeted at our resident demographic
  • Keeping a close connection with the resident community

About you
  • Experience in market research in the hospitality industry, preferably in multinational and multicultural environments
  • Responsible, self-motivated, detail-oriented and the ability to work independently
  • Ability to connect well with people; warm and approachable
  • Excellent verbal and written communication skills

Eligibility

  • Hong Kong Permanent Residency or Hong Kong Citizenship
  • Strong communication skills in written and spoken English (Mandarin and Cantonese is a plus)

What we offer
  • Competitive compensation
  • Health care coverage
  • Company-wide outings and retreats

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