VISA (SG) - Project Analyst (Technical Program Management)

Entry Level
Project Analyst (Technical Program Management)
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About Us

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive.

Who we're looking for

You're an Individual. We're the team for you. Together, let's transform the way the world pays. The Visa Technology Planning and Program Management (PPM) team in the Operations and Infrastructure group is looking for an experienced Program Manager to lead and direct large complex end-to-end IT initiatives.

What you will be doing in this role

In this role you’ll lead initiatives at the heart of Visa’s growth strategy, be at the center of teams working to solve some of the most challenging growth, scale and resiliency problems, all while delivering new features, products and services to customers across the global payments and financial services marketplace.  

You’ll work across the solution stack and technology domains (compute, storage, database, network, middleware, etc.) interacting with the some of the best and brightest engineers, architects, and product leads pushing the boundaries of what’s achievable in delivering new and innovative payment solutions to the masses.  

You’ll need a solid technical foundation of both depth and breadth to guide teams in planning, designing and delivering large-scale highly resilient platforms and services to our customers. Your passion for excellence coupled with uncompromising standards and a positive principle-centered approach to leadership will help lift the programs you lead to new levels of performance.

Your Responsibilities:

  • End-to-end Program Management within a specific Visa’s Technology and Product group with alignment to strategic business objectives
  • Work closely with cross-functional groups including internal stakeholders (Product Managers, Engineers, Architects, etc.), and external customers and vendors to formalize program and project roadmaps & priorities to plan, design, build, and deliver hardware and software infrastructure for platforms and solutions to meet a deadline
  • Responsible for managing project scope and change control, creating accurate and inclusive estimates, management of program budgets vs actual spend, and project schedules, while proactively mitigating risks that could impact milestones and deliverables
  • Assist Program Managers, Project Managers and Senior Project Managers with project charter package documentation, monthly compliance reporting, monthly forecast updates, change controls and change impact assessments
  • Bring a customer focused mindset with the ability to multi-task and manage conflicting priorities
  • Drive clear, concise and actionable meetings that bring the right partners to the table and drive decision-making
  • Transformation of raw thoughts into clear technical requirements to formalize technical designs and infrastructure blueprints
  • Enable technical discussions and communicate regularly with senior leadership on technical issues, program status, and escalations
  • Establish critical talents to provide oversight of program performance and financials and ensure compliance with management and information security policies
  • Work with virtual teams located in different time zones with differing cultures
  • Use abilities to positively influence customers and stakeholders, and properly manage divergent expectations
Who you are

Basic Qualifications:

  • 2 years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications:

  • Work experience in Technical Program Management or Solution Architecture practices enabling infrastructure (HW/SW) design, development, and deployment. Demonstrated understanding of architecture planning and infrastructure projects for high availability and high-volume service platforms with significant experience in organizations bringing to bear lean/agile methodologies3 or more years of work experience or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
  • Masters Degree in Computer Science
  • Experience in Technical Program Management with large complex, enterprise IT systems hardware and/or software design
  • Experience working with and understanding distributed environments within and across Public & Private Clouds and technology domains (compute & storage systems, middleware, database, network, demand/capacity planning, and/or application development)
  • Preferred PMP/Solution Architecture or similar certifications
  • Experience with Waterfall and Agile (SCRUM, XP, Lean & Kanban, etc.) methodologies
  • Preferred Experience with Architecture and Project Management Tools
  • Preferred ITIL v3 and TOGAF Certification
  • Naturally exude teambuilding, motivating, and conflict-resolving qualities
  • Exemplary English communication skills (written and verbal)
  • Cross-cultural and diverse teams' collaboration and partnership
  • Healthy obsession with over-delivering quality project results on-time and on-budget
Additional Information
  • Work Hours: This position requires the incumbent to be available during core business hours
  • Time Requirements: This position requires the incumbent to travel for work less than 10% of the time
  • Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds
  • Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law

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