The Head of Corporate Communication Hong Kong and Macau is a full-time role focused on enhancing Visa’s reputation and driving brand preference for all our stakeholders in these markets. The role is based in Hong Kong with local external agency support.
With its proximity to Mainland China and the Greater Bay Area, Hong Kong and Macau are integral parts of Visa’s Greater China cluster, and represent dynamic opportunities for the world’s largest payment technology company to drive commercial solutions, fintech and cross-border e-commerce in the region.
The Head of Corporate Communication Hong Kong and Macau works closely with the General Manager to develop communication strategies in both markets to manage the complexity of the markets, support business development, deliver business objectives and drive growth, and contributing to the success in the Greater China cluster.
The role is also responsible for working with key cross functional colleagues including Marketing, Merchant Sales and Solutions, Fintech Partnership, Government Engagement, Products and Human Resources to ensure the corporate communication function supports the objectives of the wider business units.
The Head of Corporate Communication, Hong Kong and Macau reports to the function head of Greater China and sits on the Leadership Management Team in the market. In addition to the internal team, the Head manages the local communication agency.
The role is part of Visa’s Global Corporate Communication group, which oversees all corporate communication functions at Visa Inc., including media relations, industry analyst relations, public affairs, innovation communication and issues management. It develops and oversees communication programs that support Visa Inc.'s brand, marketing, product, and technology strategies and also supports executive and employee communication, and digital communication strategies.
Grow and Protect Corporate Reputation to drive growth
Regional Media Management
Client communication to drive true partnership
Key Performance Indicators
• First degree with minimum 15 years’ Public Relations experience working in a relevant corporation or Public Relations consultancy
• Digital-first capability
• Strong people management skills
• Banking and/or technology experience
• Strategic communication planning
• Good business and marketing sense
• Understanding of audience segment
• Strong cross-cultural capabilities
• Superior interpersonal and presentational skills
• Outstanding writing abilities in English
• Results-oriented with clearly defined measurement matrix.
• Expertise in social media and digital communication channels
• Financial budgeting
• Strong language skills
• Connections within the Chinese media and key stakeholder groups
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