Canopy
TransUnion (HK)

TransUnion (HK) - Service Counter Representative (6 Months Contract)

Entry Level
Hong Kong
Service Counter Representative (6 Months Contract)
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About Us

Technology and analytics are at the heart of TransUnion. We provide solutions to approximately 45,000 businesses and maintains credit histories on approximately 550 million consumers and businesses worldwide. We are the first credit reporting agency providing consumer credit rating services to its financial institutions in Hong Kong. TransUnion plays an essential role in the financial ecosystem working directly with the leading banks, money lenders and insurers as well as regulators in the market. Backed by our strong global presence in over 30 countries, we are committed to FinTech and RegTech advancement through our leading solutions in analytics and consulting, credit analysis, fraud, portfolio management and customer acquisition.

Who we're looking for

Trans Union (HK) is looking for a Service Counter Representative (6 Months Contract) to join the team!

What you will be doing
  • Provide professional services for credit report purchasing with brief explanation of its content
  • Provide professional advice to consumer on credit scoring
  • Handle consumers’ enquiries and requests with professional manner
  • Day-end Transaction Verification
  • Provide support to other team members on different tasks
Who you are
  • 2 years of consumer service experience with face-to-face interaction with consumers
  • Previous experience in credit card / loans related position would be an advantage
  • Fluent in both English and Cantonese on both written and spoken capabilities
  • Proficient in MS Office applications

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The Gateway, Tower 5, 15 Canton Rd
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