Canopy
TransUnion (HK)

TransUnion (HK) - Director of Identity and Fraud Solutions

Senior Level
Hong Kong
Director of Identity and Fraud Solutions
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About Us

Technology and analytics are at the heart of TransUnion. We provide solutions to approximately 45,000 businesses and maintains credit histories on approximately 550 million consumers and businesses worldwide. We are the first credit reporting agency providing consumer credit rating services to its financial institutions in Hong Kong. TransUnion plays an essential role in the financial ecosystem working directly with the leading banks, money lenders and insurers as well as regulators in the market. Backed by our strong global presence in over 30 countries, we are committed to FinTech and RegTech advancement through our leading solutions in analytics and consulting, credit analysis, fraud, portfolio management and customer acquisition.

Who we're looking for

Trans Union (HK) is looking for a Director of Identity and Fraud Solution so join the team!

What you will be doing
  • Product Strategy: Developing, refining, and maintaining product family strategy and roadmap.
  • Prioritizing product pipeline.  Directing the strategic focus of product management efforts to support growth of multiple business units, translating corporate objectives into actionable plans.
  • Monitors and analyzes product key performance indicators, customer feedback, and the competitive landscape to identify gaps, weaknesses and opportunities in any part of the product delivery.
  • Product Research & Business Development: Identifying new products that best serve the needs of our customers.  Ensuring organization actively gathers competitive intelligence and market research to utilize in product portfolio strategy.
  • Product Knowledge: Leading efforts to improve product adoption and performance.  Understands full scope of product attributes and functionality.
  • Provides product knowledge to clients and support to the sales team through various channels including webinar training, public speaking at industry trade events, and sustaining strong relationships with strategic partners to leverage market intelligence.
  • Product Financials & Reporting: Establish pricing.  Ensure ROI of product is achieved.  Ensures goals and measures for processes and products as well as the tools and framework are in place for execution against goals.
  • Develop, communicate, and track compliance to pricing models and guidelines.
  • Develop and confirm financial case (revenue, investment, and cost model).
  • Evaluate strategic fit of business partners, and makes recommendations to senior management on acquisition or partnership opportunities.
  • Prioritizes enhancements based on ROI and works with technical team to develop release schedules and updates the product roadmap accordingly.
  • Develops and communicates product strategy across the organization.
Who you are
  • A Bachelor’s degree or above in Computer Science/Engineering/Statistics or other related fields.
  • A minimum of 6+ years of experience in Product Management or Business Analysis for banking/fintech solutions, with at least 3+ years in managerial level.
  • Proven experience in leading transformation initiatives focused on the growth of business
  • Experience in client facing, such as presales consultant or client solution architect, is highly preferred
  • Specialize in Fraud & ID, Digital Onboarding, AML, KYC/KYB and Decision flow solution which include experience in using and evaluate technologies such as eKYC, web & mobile development technology, RPA, decision engine, block-chain …etc..
  • The incumbent must also have a solid knowledge of the industry, business operations, and the integration of them in order to effectively develop work flow processes, determine the feasibility of the project through a business perspective, and communicate these needs to a technical staff.
  • Experience and knowledge in the areas of SME digital onboarding and SME lending will be a big bonus.
  • Excellent in written and spoken Chinese and English
  • Must be a problem solver with a ‘get it done’ attitude and strong self-motivated.  Ability to think innovatively and drive changes.  Ability to handle multiple tasks at one time.  Has ability to seek opportunity with ambiguity

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The Gateway, Tower 5, 15 Canton Rd
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