Total Loyalty Company (TLC) is multi-award winning and industry pioneer HR agency in the field of staff engagement and corporate wellness solutions in Hong Kong. We help companies create happy and healthy workplace culture, through an integrated solution of staff events, perks and digital solutions. We pride ourselves in being able to design and curate innovative solutions that lead the trend rather than be followers.
For our clients we manage over 200 events a year, curate 100s of staff discounts, and develop corporate wellness initiatives that are practical, fun and meaningful.
With our portfolio of diverse clients, many being MNCs, we are seeking an experienced person to help us look after a group of our key clients, engaging with them and understanding their needs and also to manage expectations; and interacting with the TLC team to deliver the right solutions to our clients. A prestigious role engaging with all levels of personnel in global companies.
An amazing Client Relations Manager to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure clients are satisfied with our services. You should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfil them. Your role will be to help us create happy workplaces for our clients and ourselves.
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