Total Loyalty Company (HK)

Total Loyalty Company (HK) - Assistant Client Success Manager

Mid Level
Hong Kong
Assistant Client Success Manager
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About Us

Our company is a multi-award winning and industry pioneer HR agency in the field of staff engagement and corporate wellness solutions in Hong Kong. We help companies create happy and healthy workplaces, through a mix of staff events, perks, content and digital solutions.

Who we're looking for

Are you a person with a few years experience in managing clients, looking to develop and grow your skills, and have an interest in helping companies have happy and healthy workplaces?

Do you have an interest in corporate wellness and engagement programs and seeing them deliver tangible results?

What you will be doing
  • Aself starter to manage a group of 20+ clients
  • Helping plan and arrange staff activities for clients, working with our in-house events team
  • Understand each client's needs and and help work out the best ways to engage and interact with the employees to provide them a happy and healthy workplace
  • Engaging with all levels within a client organisation
  • Develop and manage relationships with internal and external stakeholders
  • Perform ad-hoc work or projects if necessary
Who you are
  • Minimum 2 years working experience in client management, especially being able to demonstrate ability to manage the needs of multiple accounts at the same time
  • Have experience in event planning
  • Be able to present ideas, write proposals, and communicate with all levels of employees within a client
  • An excellent multi-tasker!
  • Creative thinking for idea generation and problem solving
  • Fluent in Cantonese and English
  • A good team player with good communication and leadership skills

Good to have:

  • Copywriting and word processing in Traditional Chinese
  • Converse in Mandarin
  • Immediate availability is preferred
  • Enjoy life and having fun - and bringing that to the workplace!
  • We offer attractive remuneration package to the right candidate. Please indicate your salary expectation in your job applications

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20 Westlands Road
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Total Loyalty Company (HK)

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