Societe Generale is one of the leading financial services groups in Europe. Based on a universal banking model, the Group combines financial strength with a strategy of sustainable growth, putting its resources to work to finance the economy and its clients’ projects.
With our regional headquarters in Hong Kong – a core hub of the worldwide Societe Generale Group – we employ over 9,000 employees in the region. Our expertise here ranges from corporate and investment banking to asset management, securities services, global transaction banking and specialised financial services.
exploration and implementation of cutting-edge technologies and ideas, with a flat management structure.
We are looking for a Voice & Recording Engineer to join our Societe Generale team in Hong Kong!
You will be on boarded in the Digital Workplace Services that develops and maintains end user services (Desktop, collaboration). The department is composed of 20+ Administrator using Agile framework
We are looking for an experienced Voice and market telephony engineer at Associate level, with experience in Skype telephony, operations, market telephony and exposure to projects in a large scale infra environment. Who has a strong technical background in Voice technologies, Recording platforms (Nice, Verba) and exposure to market telephony (IP Trade, BT, Etrali, IPC). To provide Support and deliver Unified collaboration deliverables prioritized by the product owner.
The successful candidate should be able to demonstrate an understanding of ITIL practices, be familiar with change management processes and Agile methodology. Candidate with more than 8 years relevant experience may be considered at Vice President level.
Main responsibilities of the team:
As a member of team within an Agile framework, it is expected from the candidate to have a strong willingness to learn about new technologies, new way of working and share his own experience/knowledge as required by the team to deliver the product. In a self-managed environment, high degree of autonomy, responsibility and collaboration are also required.
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.
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