Societe Generale (HK)

Societe Generale (HK) - Desktop Support Engineer (6-month Agency-temp contract)

Entry Level
Hong Kong
Desktop Support Engineer
Back to Jobs

About Us

Societe Generale is one of the leading financial services groups in Europe. Based on a universal banking model, the Group combines financial strength with a strategy of sustainable growth, putting its resources to work to finance the economy and its clients’ projects.

With our regional headquarters in Hong Kong – a core hub of the worldwide Societe Generale Group – we employ over 9,000 employees in the region. Our expertise here ranges from corporate and investment banking to asset management, securities services, global transaction banking and specialised financial services.
exploration and implementation of cutting-edge technologies and ideas, with a flat management structure.

Who we're looking for

We are looking for a Desktop Support Engineer to join our Societe Generale team in Hong Kong!

What you will be doing
  • Base on priority, resolve cases assigned by other teams.
  • Open and update cases on the ticket system and keep clients well informed.
  • Monitor and review unassigned requests escalated by other teams.
  • Handle Desktop PC/Mobile requests.
  • Handle Presentation/Video Conference/Town hall Setup requests.
  • Handle User Relocation requests.
  • Handle new hardware & equipment setup
  • Log all hardware changes on the asset management system.
  • Keep track of Hardware & Accessories Inventory.
Who you are
  • Diploma holder or above of Computer Science/Information Systems or related disciplines
  • At least 2 years hands on experience in a helpdesk or desktop support positing
  • A team player, responsible, committed, customer-oriented, with positive and proactive mindset
  • Able to follow process and procedure and has strong willingness to learn
  • Able to work in shift and rotation base. (Monday to Friday, shifts from 6:00 am to 3:00pm, 7:00 pm to 4:00pm, 8:00am to 5:00pm, 10:30am to 7:30pm); occasionally work on weekend stand-by (Sunday 4:00pm to 7:00pm)
  • Excellence in communication skills and fluent in English (listen, written, oral) is required

Behavioral Skills
  • Client - Client focus: I nurture a long-term relationship with the clients/internal partners
  • Team Spirit - Open mindset/Respect: I listen and share my views and my expertise in an open mode
  • Innovation - Technology: I include technological breakthroughs in the strategies implemented
  • Responsibility - Empowerment and Accountability: I give resources and autonomy to make decisions
What we offer

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Sign in to Happyer

Help us Complete Your Profile

What's your full name?

What's your current position?

Please fill in all name and position fields.

What is your current status

What is your career goal?

You can choose more than one goal

Learn new skills
Make a major career switch
Land a (new) job
Not totally sure...

Receive job alert emails

Please select your status and at least one career goal.

Where would you like to work?

You can choose more than one location

I want to work in

What are you looking for next?

It’s okay if you’re not sure. We got you covered no matter what.

Please select at least one location, pick your experience level, and your career path in order to continue.
Success! Your application is on it's way

We've sent a notification to the hiring manager with your profile details and resume.

Back to Job

Choose your "Quick Apply" resume

Be sure to complete your profile for best results. This is the final step of your application.

PDF, Doc, or Docx. 10MB maximum.
Confirm Application

"Quick Apply" or use a custom resume?

Quick ApplyCustom Resume
Level 34, Three Pacific Place No. 1 Queen’s Road East
Interested in working at
Societe Generale (HK)

Related Positions

Central Business Information Limited (HK)

Central Business Information - Senior IT Officer

Senior IT Officer
Hong Kong
Accenture (HK)

Accenture - Technology Scrum Master

Technology Scrum Master
Hong Kong
HealthyLovedOnes (HK)

HealthyLovedOnes - IT Director

IT Director
Hong Kong