Canopy
Snapask (HK)

Snapask (HK) - Customer Success Intern

Entry Level
Hong Kong
Customer Success Intern
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About Us

Founded in 2015 in Hong Kong, with the mission to maximize human learning ability with personalized learning, Snapask connects students to quality tutors for instant 1-on-1 learning support. Our technologies optimise students' learning experience with efficient and accurate tutor matching, content recommendation and learning data visualisation.

Who we're looking for

We’re looking for passionate Content Intern to join our team in Hong Kong!

What you will be doing
  • Analyze and collect user behavior data
  • Promote our product to existing users via phone, email, and in-app communication channel
  • Establish and maintain a good relationship with students and parents
  • Handle basic business operations such as replying to inquiries
  • Collaborate and assist in product marketing campaigns
Who you are
  • Good communication and listening skills, detail-oriented and well organized
  • High-level of self-discipline on following up sales inquiries
  • Strong command of both spoken and written English and Chinese
  • Good with numbers and be equipped with a growth mindset

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5/F, The Cameron, 33 Cameron Road
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