Come grab a seat in our rocket ship and revolutionize the future of Social Commerce with us! Join a tech startup backed by Alibaba that is growing exponentially month after month!
SleekFlow is a game-changing, all-in-one communication platform specialized in social commerce, enabling small merchants and enterprises to sell better on Facebook, WhatsApp, Instagram, WeChat, etc. with the help of intelligent workflow and marketing automation.
In 2 years, our team has expanded rapidly and accumulated 2000+ clients across e-commerce, retail, education, and beauty, including Chow Tai Fook, Fancl, Lalamove, Lane Crawford, Pure Fitness, Perfect Shape, etc.
As a Strategic Customer Success Lead at SleekFlow, you will work closely with our largest customers. Each customer has unique needs and you will act as a trusted business advisor, helping them effectively leverage our product to drive impact in mission-critical areas of their organization and transform the way they engage with customers.
At SleekFlow, Customer Success sits at the nexus of our sales, product, and marketing teams helping to drive company growth and transforming the way the world builds software. Just like Lego blocks, what our customers build with SleekFlow is much more than the sum of its parts. No team knows this better than our Customer Success Managers, who act as consultative business partners to our largest customers, serving as a bridge between their needs and our product.
Mid to Senior Level
Experience: 3-10 years
Prior Experience in SaaS / Software Industry is preferred
Language: English, Cantonese & Mandarin
As a Strategic Customer Success Lead, you’ll be the point-person responsible for a portfolio of our largest strategic customers.
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate.
SleekFlow is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
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