Retykle (HK)

Retykle - Customer Service Associate

Entry Level
Hong Kong
Customer Service Associate
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About Us

Retykle is an innovative luxury resale e-commerce platform that removes the traditional hassle of peer to peer childrenswear trade. It is the most convenient way for busy parents to clean out their kids’ closets, earn cash back and buy designer children's fashion at up to 90% off. Retykle accepts and sells over 1000+ of the best children’s brands from across the globe including Bonpoint, Jacadi, Ralph Lauren, Gucci and Dior. The platform not only benefits your wallet and the environment but makes childrenswear resale as convenient and as stylish as buying new.

Who we're looking for is the leading resale platform for designer kids & maternity fashion. Our mission is to make buying and selling high quality pre-loved kids fashion as good, if not better than shopping new. We're growing quickly so we’re looking for talented people who are hungry to learn and contribute to our team.

What you will be doing
  • Customer Service - Phone, Whatsapp, Store, Email, Social

Who you are
  • Prior experience with online or offline customer service a plus
  • Enthusiasm for creating solutions and solving problems
  • Enjoy working in an entrepreneurial and start-up culture
  • Have the ability to work independently and be self-motivated while still working within a team environment
  • Strong attention to detail
  • Friendly and enthusiastic demeanor
  • Interest in technology, fashion, e-commerce, sustainability
  • Fluent in English, Cantonese and additional languages a benefit.
  • Available to work in Hong Kong (Retykle cannot provide a visa)
  • Only successful applicants will be contacted.
What we offer
  • Generous leave policy
  • Flexible working arrangements
  • Opportunities for learning & development

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44 Wong Chuk Hang Road, Unit 8A Sing Teck Building,
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Retykle (HK)

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