Prenetics (HK)

Prenetics (HK) - Sales Associate (6-Month Contract)

Entry Level
Hong Kong
Sales Associate
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About Us

Prenetics is one of the largest diagnostics and genetic testing companies globally. With a team of more than 250 and with over US$60 million  in strategic funding from Alibaba, Ping An Ventures, and more, the group has been pivotal in the fight against COVID-19. To date, Prenetics has performed more than 1 million PCR tests in Hong Kong and in the United Kingdom. Prenetics works closely with both governments and came to international fame when it helped resume the season with the English Premier League and set up COVID-19 testing operations in airports globally, including Hong Kong International Airport and Heathrow Airport.

Furthermore, the group recently made an acquisition of an Oxford University spin-out company, whom had developed a rapid COVID-19 test, with accurate results in 20 minutes. The group also operates two leading direct to consumer DNA platforms, CircleDNA and DNAFit.

Who we're looking for

We are looking for a fun, energetic and customer-oriented Brand Specialist/Sales Associate to join the team! The ideal candidate should be passionate about healthcare and posses excellent cross-selling skills! You will be representing the company first-hand, and we will trust in you to provide great guest experience.

What you will be doing

Customer Service & Selling:

  • Build and maintain long-term relationship with customers by providing excellent customer experience
  • To be a brand ambassador and demonstrate in-depth knowledge of the brand and products to the customers; confidently engage customers with product knowledge and unique features
  • Ensure a high level of customer journey from sale to after-sale processes
  • Achieve monthly personal and individual sales target by providing high quality of service, identifying and meeting customers’ needs

Inventory management & Operations:

  • Responsible for the day to day store operations, including sales, inventory movements and in-store visual merchandising etc.
  • Ensure the sales floor is well-stocked and organized.
  • Participate in stock management and stock-take arrangements
  • Perform other operational duties as assigned
Who you are
  • Customer oriented, good communication and interpersonal skills
  • Energetic, cheerful, service oriented and professional selling skills
  • Positive attitude, passionate and openness to new technologies
  • Passionate about the healthcare industry
  • Excellent cross-selling skills
  • Able to work independently, self - motivated and with high adaptability
  • Good command of English, Mandarin and Cantonese
  • At least 1 - 2 years related experience in retail industry
  • Candidate with customer service experience or fresh graduate are also welcomed
  • Need to work on shift
  • International exposure/experience is preferred
  • Immediate availability is an advantage
  • Please attach a recent photo in your application for internal use
Our Core Values
  • Customer Happiness: We need to do everything we can to make our customers happy. Often times, these are the little things that goes unnoticed which makes big differences.
  • Be Open and Transparent: The more open we are with our business, the more we can earn trust and credibility. This is true here at Prenetics as well, you can be rest assured that senior management is to be very open and transparent.
  • Adapt To & Embrace & Drive CHANGE: Change may sometimes be unsettling, especially if it is unwanted or unexpected, yet, it is the only constant, where we must evolve as our customers expect more and as our competitive landscape becomes more demanding.
  • Walk the Talk: If you say you will do something, you better make sure you complete your task by the date it needs to get completed. No BS here, no excuses and everyone has a responsibility to do their part.
  • TEAMWORK: The best leaders are the ones that listen and at Prenetics here, our management understands from and crafts by listening to our team members to enable them to do their best.
  • Be PROACTIVE: Being proactive is taking initiative in a situation. Being the first to step up and say, hey “i can do this”. Being proactive is becoming the emergent leader in a group. Proactive people are positive thinkers.
  • Be Passionate & Determined: Passion. Period. Sure we can do a job---anyone or any organization can just get the job done. But to get the job done exceptionally well? That takes passion.
  • Be Humble: Arrogance is self-destructive in the long run and though we take pride in our roles and results, we at Prenetics here, always live by that “we are only as good as our last month”.
  • Move Fast: Moving fast is one of a startup's greatest abilities. If you believe in something, get on it and get it done. Don't overthink it, and just move.
  • Do Epic Shit: Building great and big things means taking risks. This can be often times scary and prevents companies from doing the big things they should be. However, in our world where things are moving so fast, we are guaranteed to fail if we don't take risks.
  • We are Prenetics, our people make us who we are.

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