Canopy
OnTheList (HK)

OnTheList (HK) - Senior Sales Assistant

Mid Level
Hong Kong
Senior Sales Assistant
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About Us

OnTheList provides the best shopping experience. In 3 years, we have reached over 170K members in Hong Kong which are solely invited by emailed QR code to a specific location within a 3 or 4-days event. OnTheList collaborates with inspired brands such as Marc by Marc Jacobs, Ted Baker, Dr.Martens, Kenzo, Clarins to mention few. This year we’ve significantly boosted our online business with weekly flash sales and successfully launched our first flash sales in Singapore. We’re quickly growing the team, come & meet us!

Who we're looking for

The Senior Sales Assistant would be responsible in delivering a fantastic customer experience to OnTheList members, and at all staff sales. He / She will promote and up sell not only the product but the additional services such as the app and raise awareness of the online platform.

What you will be doing in this role
  • Greet, and welcome members at the entrance, assisting new members with the registration process
  • Up-sell and promote the premium membership and the online sales platform
  • Proactively approach and speak to our members to understand their needs
  • Build up a VIP client base and proactively contact to promote upcoming brands and products
  • Convert all customers entering to make a purchase and increase the unit-per-transaction
  • Oversee and execute the daily retail sales operations to ensure our flash sales go as smoothly as possible and are executed according to planning (set up, delivery, inventory, repacking, VIP events)
  • Work alongside the Sales Assistant and Part-time team members, to ensure they deliver exceptional customer service while up selling, training and guiding them
  • Provide an impeccable image for our brands with appealing visual merchandising and a neat clean store environment
  • Work alongside the Sales Assistant, coaching, guiding and training the Sales Assistant
Who you are
  • Form 5 and above, minimum 2-3 years in a customer facing role
  • Over 3 years’ experience in the retail sector including luxury brands
  • Possess excellent communication, customer service and interpersonal skills
  • Self-motivated, mature and good team-player
  • Good command of spoken and written English, Cantonese and Mandarin
  • Strong logical mindset, high-energy self-starter with a relentless, entrepreneurial work ethic
  • Exceptionally organised, with time management and multitasking skills
  • Immediate available is highly preferred
What we offer
  • Flat structure with real opportunity to work with our Co-founders to build the future of OnTheList
  • Join one of the top fastest growing startup in Hong Kong with a flexible working culture
  • Join passionate people that challenges the norm and makes brilliant ideas happen
  • Responsibilities from day one with a steep learning curve, with possibility to grow within your scope / team
  • Attractive benefits & bonus plans based on performance & team success

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