OnTheList (HK) - E-Commerce Coordinator

Entry Level

Hong Kong

E-Commerce Coordinator

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About Us

OnTheList provides the best shopping experience. In 3 years, we have reached over 170K members in Hong Kong which are solely invited by emailed QR code to a specific location within a 3 or 4-days event. OnTheList collaborates with inspired brands such as Marc by Marc Jacobs, Ted Baker, Dr.Martens, Kenzo, Clarins to mention few. This year we’ve significantly boosted our online business with weekly flash sales and successfully launched our first flash sales in Singapore. We’re quickly growing the team, come & meet us!

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Who we're looking for

The E-Commerce Coordinator executes website content initiatives to maintain and grow the eCommerce channel, optimize the user experience and supply chain, ensure cross-channel consistency and support online strategies. This role closely collaborates cross functionally to support Marketing, and Operational business goals.

What you will be doing in this role

Optimize the website layout and organization of products based on customer and competitive insights, Brand strategy and overall OnTheList online strategy
Create and design online store images and banners
Identify opportunities and seek new initiatives to maximize sales (product bundle offers, improvements to navigation, site search and filtering to improve ease of product discovery)
Create product content (product names, descriptions and visuals) for the online flash sales, ensure the website reflects correct detail and prices, proactively amending any errors
Ensure cross-channel consistency with external actors, from brand partners to the offline operations team and marketing team
Close management of the supply chain, including warehouse and courier partners, to ensure smooth operations in all aspects of the customer journey
Prepare daily sales reports and reporting materials for brand partners and internal stakeholders
Work closely with the Customer Service team to rectify any product or delivery issues to assure excellent customer service
Contribute to creative ideas that support and generate excitement around each online flash sale to increase visitation

Who you are

1+ years of experience in e-commerce role
Must have experience using Shopify or other retail e-commerce platform
Some experience of supply chain or operations
Excellent excel skills, copy writing and back office skills
Good knowledge of design tools
Responsible, well-organized and attention to details
Degree holder in E-Commerce, Logistics or any related discipline
Excellent written and spoken Chinese and English

What we offer

Flat structure with real opportunity to work with our Co-founders to build the future of OnTheList
Join one of the top fastest growing startup in Hong Kong with a flexible working culture
Join passionate people that challenges the norm and makes brilliant ideas happen
Responsibilities from day one with a steep learning curve, with possibility to grow within your scope / team
Attractive benefits & bonus plans based on performance & team success