Canopy
OneDegree (HK)

OneDegree (HK)- Policy Administration Assistant

Entry Level
Hong Kong
Policy Administration Assistant
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About Us

OneDegree is a technology company that aims to be the next-generation insurance industry leader in Asia; it is one of the few digital insurer candidates in Hong Kong with fully digitised insurance process end-to-end. It also collaborates with global leaders in the insurance and health sectors to deliver new technology and user experience. OneDegree is wholly owned subsidiaries of AI Financial Technology Holding Company, which is currently listed among top 4 in Cyberport’s Hall of Fame in accumulated funding.

Come join us in building the future of insurance!

Who we're looking for

Join OneDegree team and make difference to Insurance industry. This is an opportunity to become an early and critical member of a rapidly growing startup. We are looking for a team member to support us in a fast-paced environment with being attentive to details and good problem-solving skill. To cope with our business expansion, we now invite any dynamic and highly motivated individuals to join and grow with us.

What you will be doing in this role
  • Manage the day to day policy administrative activities
  • Handle and follow up inquiries from internal and external customer and outsourcing team regarding policy issuance, subscription payment status and change of particulars
  • Verify data from various daily and monthly reports to ensure data accuracy
  • Ensure all tasks are done within the turnaround time and following the policy administration procedures
  • Take minutes for the monthly Department meeting
  • Assist in ad hoc UATs and assignments
  • Build and scale a new team that owns the customer experience and works to exceed their expectations
  • Provide support to other teams, including claims, policy admin, account management and product development
Who you are
  • High school certification or above, university degree preferred. Fresh graduates are also welcome
  • Experience in General insurance industry will be an advantage
    Excellent communication skills, good command of both written and spoken Cantonese and English. Mandarin is an advantage
  • PC literate and able to type in both English and Traditional Chinese
  • Well organized, attention to details and good time management skills. Ability to streamline processes and prioritize issues, support multiple tasks and be responsive
  • Remain calm in high-pressure situations. Positive attitude, patient with people and willing to learn - Self-starter and a good team player. Curious and interested in technology and new products
What we offer
  • An entrepreneurial, international, and highly motivated team with a flat hierarchy
  • Flexible working arrangements that can tailor to your work life schedule
  • Great working atmosphere in a supportive and fast-paced environment
  • A team that will constantly challenge you and help you reach your highest potential

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20/F, 天星中心35 Hung To Rd, Kwun Tong, Hong Kong
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