Canopy
OneDegree (HK)

OneDegree (HK)- Claims Assistant

Entry Level
Hong Kong
Claims Assistant
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About Us

OneDegree is a technology company that aims to be the next-generation insurance industry leader in Asia; it is one of the few digital insurer candidates in Hong Kong with fully digitised insurance process end-to-end. It also collaborates with global leaders in the insurance and health sectors to deliver new technology and user experience. OneDegree is wholly owned subsidiaries of AI Financial Technology Holding Company, which is currently listed among top 4 in Cyberport’s Hall of Fame in accumulated funding.

Come join us in building the future of insurance!

Who we're looking for

We are looking for a Claims Assistant who will contribute to handle claims inquiry / complaint and date input.

What you will be doing in this role
  • Handle claims enquiry and complaints  
  • Data input for a new submission claim
  • Liaise with medical professionals and customers to conduct assessment and investigation
  • Contact customers to follow up outstanding issues
  • Support project and business initiatives as assigned by superior
Who you are
  • Tertiary education or above
  • 1-2 years relevant working experience in customer service / insurance  
  • Knowledge in medical insurance is advantage
  • Strong sense of responsibility with high level of integrity and trust
  • Customer-oriented, self-motivated, willing to learn, detail-minded
  • Good communicate and time management skills
  • Proficiency in MS office (Word, Excel), Chinese word processing is a must.  
  • Excellent command of spoken and written in English and Chinese  
  • Fresh Graduate also welcome!

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20/F, 天星中心35 Hung To Rd, Kwun Tong, Hong Kong
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