OKX (HK) - (Senior) Product Manager - Support

Senior Level
Hong Kong
(Senior) Product Manager - Support
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About Us

OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology.

Who we're looking for

OKX is looking for (Senior) Product Manager - Support to join the team!

Why us
  • A chance to work at a world leading blockchain company
  • Team with experts from Alipay/Tencent/Facebook/JP Morgan /Nomura Securities/Credit Suisse
  • Join a growing exchange with USD 10 billion level daily trading volume, serving more than 10 million customers globally
  • Very competitive remuneration package
What you will be doing
  • Define and deliver product roadmap to satisfy every customer with dedication and actions
  • Responsible for the design of core product modules, including support centre/chatbox and so on
  • Define and analyze metrics to guide product development
  • Work with cross-functional team to define and deliver product roadmap
  • Collaborate with designers and engineers to develop detailed product specification
  • Plan, organize, and deliver new products and features to the market based on global vision and user experience.
  • Competitor analysis and market research, staying informed of the overall market landscape, including competitors and potential partners.
Who you are
  • Bachelor's degree with at least 5 years of product manager experience with consumer-facing products and growth.
  • Have an eye for good design and user experience.
  • Familiar with globalization and localization, capable of launching product for global markets.
  • Good communication, experimental mindset, team-first attitude: motivated to work hard in a collaborative team.
  • Ability to understand and assess engineering, design and schedule tradeoffs
  • Passion for crypto and blockchain innovations
  • Willing to travel from time to time, mainly to Beijing
  • Candidates with more experience will be considered as Senior Manager

Nice to have:

  • Familiarity with blockchain and cryptocurrency exchanges
  • Bilingual in Mandarin and English
  • Leading company experience

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