Canopy
Network Guard (HK)

Network Guard (HK) - Senior Product Designer

Senior Level
Hong Kong
Senior Product Designer
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About Us

At Network Guard , for more than 11 years, we’ve paved the way towards a more private and secure digital world. We’re a global SaaS company and an industry leader in cybersecurity. Millions of consumers worldwide use our internet privacy and security products every day.

Who we're looking for

We’re looking for a Senior Product Designer. If you believe in a user-centered design approach to crafting delightful and memorable experiences and are obsessed with user-friendly interactions, UX and UI patterns, user research, continuous improvement, and pixels, we would love to talk to you.

What you will be doing
  • Deliver and specify UX and UI solutions for our apps across 7 platforms and our app-store listings to meet our end-user, business, and branding needs.
  • Define and maintain UX and UI patterns across all of our apps using our internal design system.
  • Evangelize the customer and user experience vision and ensure consistency and excellence across all apps.
  • Design, document, and operate processes with your team and collaborators from other parts of the broader organization.
  • Maintain our visual identity across our products.
  • Conceive of ideas for split-tests to improve conversion funnels and user engagement.
  • Run ideation and design thinking workshops to drive and support our discovery processes.
  • Participate in research, analysis, and testing to deliver actionable insights that drive high business value.
  • Foster a culture of creativity and efficiency. Mentor and coach junior designers and others across the company as needed.
  • Participate in cross-team collaboration and communication and handle incoming and outgoing dependencies.
  • You will work very closely with product management, product marketing, sales, PR, brand strategy, data analysts, engineering, video, content strategists, and more.
  • Deliver world-class user experience with a broad impact across the business, like sales, conversion funnels, and user engagement.
  • Engage stakeholders, and reframe business problems as design problems to promote collaboration.
  • Promote a brand that consumers trust and recognize. Align your work with our brand strategy via our global brand team.
  • Be responsible for timely, top-quality delivery.
Who you are
  • Extensive and proven product design experience, especially shipping quality UX and UI on apps for mobile, desktop, and the web.
  • An outstanding portfolio that showcases world-class designs, including a foundation in typography, interaction design, and visual design that reflects best practices and industry trends.
  • Excellent design skills with deep knowledge of branding, prototyping, interaction design, UI design, UX writing, UX research, and information architecture for digital products.
  • Good experience with split (A/B) testing.
  • Excellent communication and problem-solving skills.
  • Excellent command of the English language.
  • Great at mentoring junior designers across several backgrounds and cultures.
  • Able to take direction and execute projects; deliver impeccable projects on deadline.
  • Strong organizational and time management skills.
  • You are confident but willing to learn. You give and receive constructive criticism well.
  • Based in either Singapore or Hong Kong, and willing to travel between the two locations when required, post-pandemic.
  • Comfortable communicating with developers on technical topics.
Optional
  • Planning, recruiting, conducting, and reporting on user testing.
  • Service and/or customer experience design expertise.
Profile of an ideal candidate

You:

  • Are a master of your craft. You can confidently assess current strengths and weaknesses combined with overall business strategy and can turn that into high impact user experiences.
  • Excel at and enjoy stakeholder management. You’re excited to work with colleagues across functions to bring out everyone’s best thinking, and you can communicate your design choices and solutions in a way that inspires your colleagues to join you. When senior stakeholders disagree, you’re eager to collaborate to forge the best outcome.
  • Have held a product designer role at a globally-recognized organization and love getting hands-on with design. You’re comfortable creating design solutions or ideating with others.
  • Believe in the power of a strong brand identity.
  • Are data-driven. You understand what drives sales and increases customer retention and create design solutions accordingly.
  • You have an intuitive understanding of how people think and make decisions.
  • You pride yourself on being organized and can deliver on tight deadlines.
  • You demand excellence, have great attention to detail, and take pride in your work quality.
What we offer
  • Challenging work in a fun and collaborative environment
  • Attractive compensation and time-off benefits
  • Spacious open-concept and centrally located offices
  • Full-time employment with flexible working hours
  • Fully stocked pantry with breakfast foods, fresh fruit and snacks
  • Team lunches and company events every quarter
  • Multicultural teams represented by 30+ nationalities

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151 Gloucester Road, Wan Chai
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