Canopy
Network Guard (HK)

Network Guard (HK) - Senior TechOps Test Engineer

Entry Level
Hong Kong
Senior TechOps Test Engineer
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About Us

At Network Guard , for more than 11 years, we’ve paved the way towards a more private and secure digital world. We’re a global SaaS company and an industry leader in cybersecurity. Millions of consumers worldwide use our internet privacy and security products every day.

Who we're looking for

Network Guard (HK) is looking for a Senior TechOps Test Engineer to join the team!

What you will be doing
  • Designing test strategies and methodologies that provide insightful results for the questions we’re trying to answer
  • Executing tests to determine the effectiveness and performance of operational capabilities that have been delivered to production for services such as streaming, VPN privacy, VPN speed, geo-unblocking, and more
  • Scoping and defining the questions to be answered through testing and evaluations with the operation owner
  • Conducting competitive analysis and testing to determine the quality and performance of our services compared to our competitors
  • Operating testing suites and tooling that delivers repeatable results, and tuning those tools to ensure high-quality output and results
  • Taking input from other operational teams that discover service anomalies and issues, then recreating those customer environments to test our services in support of root cause analysis or fix validation
  • Working with development teams to validate engineering hypotheses and support engineering tests
  • Analyzing test results and providing accurate and insightful analysis and reporting on the results
  • Finding repeatable tasks related to testing, and proposing or creating automation so we don’t have to manually execute them
  • Mentoring, teaching, and supporting other test engineers on the team
Who you are

A technical background in one or more of the following areas:

  • IT Systems Administration
  • Linux Administration/Operations
  • Network administration/Engineering
  • Quality Assurance
  • Intermediate to advanced-level knowledge of:
  • Testing methodologies & processes
  • Analyzing test results and providing insights
  • Reporting and data organization
  • TCP/IP
  • OSI model
  • Network/System protocols
  • Desktops/Endpoint computing
  • Understanding how data flows through various systems such as networking equipment, servers, etc
  • Understanding metrics and reports
  • Strong analytical skills
  • Documenting processes and following procedures
  • Good verbal communications in English
  • Good writing/documentation skills in English
Any additional experience in one of these areas will be useful:
  • Experience with VPNs, streaming services, anonymous proxies, or similar technologies
  • Python or similar scripting language
  • IPs and geo-location knowledge
What we offer
  • Challenging work in a fun and collaborative environment
  • Attractive compensation and time-off benefits
  • Spacious open-concept and centrally located offices
  • Full-time employment with flexible working hours
  • Fully stocked pantry with fresh fruit and snacks
  • Team lunches and company events every quarter
  • Multicultural teams represented by 30+ nationalities

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151 Gloucester Road, Wan Chai
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