MWI (HK)- Account Manager

Mid Level
Hong Kong
Account Manager
Back to Jobs

About Us

We’re the agency that people love to work at, because we’re all reasonable people who stay close enough to crazy to do innovative work, but far enough away to live normal lives. We push boundaries with policies like unlimited vacation and sick days and total flexibility with when, where, and how you work. We don’t care, as long as the work gets done and it’s great work. We have offices in Phoenix, Salt Lake City, and Hong Kong, and we’re looking to open more. We don’t care where you’re located, it can be anywhere.

Who we're looking for

Looking for an account managerto maintain the company's existing relationships with multiple clients and newclients. Your understanding of digital marketing, coupled with communicationskills and analytical skills, will determine the growth of new and existing businesses.Using your influence and relationship building skills, you can provideoutstanding customer service to support our customers. By cooperating with ourcustomers, you have laid a solid foundation for operational excellence for howour outstanding solutions can help our customers achieve unprecedented success.

What you will be doing in this role
  • Keep clients happy.
  • Keep the implementation team happy (you are the liaison between clients and the implementation team).
  • Answer emails, calls within minutes with constructive feedback.
  • Communicate with clients proactively.
  • In conjunction with business development team members, meet with clients to gather requirements and assess objectives.
  • Perform research to create service options and accompanying pricing.
  • Pitch clients alongside the business development team.
  • Communicate with clients on an ongoing basis via email, phone, and in person meetings.
  • Prepare and present monthly reports to clients.
  • Work with other MWI team members, including content marketers, copywriters, SEO and SEM experts, social media experts, digital designers, and developers.
  • Think strategically and create profitable online marketing campaigns for clients.
  • This role will report to head of operation (COO)
About you
  • 2+ years prior experience in an agency account management role (digital, social media, advertising, marketing, etc.).
  • Strong references.
  • Demonstrated history of excellent customer service.
  • Strong communication and interpersonal skills.
  • Familiarity with good principles of SEO, SEM, content marketing, social media, and analytics. Experience with PR and thought leadership. Google AnalyticsCertification is a plus.
What we offer
  • Fridays Work-From-Home  
  • Annual Leave: 16 days + 1 Birthday Leave  
  • Regular team building activities  
  • Company trips
  • Medical coverage after probation  
  • Project incentives (based on performance)  
  • $18k - $25k+ (Negotiable, depending on individual experience)  
Who we are:

MWI was founded by Josh Steimlein the United States in 1999. We are a one-stop digital marketing company headquartered in the United States, with presence in London, Hong Kong andShenzhen, helping companies to reach their customers through tailor-made and integrated digital marketing solutions.  

One-stop services include:Website Development, SEO, Paid Media (Google / Facebook / Yahoo / Baidu), Social MediaManagement (FB / IG / Twitter / LinkedIn), Content Marketing, Online PR(Forbes, TechCrunch, Mashable, etc.), Branding and Design. Some of our clients include Marriott International, Sennheiser, Tempur, Manulife etc.  

Sign in to Happyer

Help us Complete Your Profile

What's your full name?

What's your current position?

Please fill in all name and position fields.

What is your current status

What is your career goal?

You can choose more than one goal

Learn new skills
Make a major career switch
Land a (new) job
Not totally sure...

Receive job alert emails

Please select your status and at least one career goal.

Where would you like to work?

You can choose more than one location

I want to work in

What are you looking for next?

It’s okay if you’re not sure. We got you covered no matter what.

Please select at least one location, pick your experience level, and your career path in order to continue.
Success! Your application is on it's way

We've sent a notification to the hiring manager with your profile details and resume.

Back to Job

Choose your "Quick Apply" resume

Be sure to complete your profile for best results. This is the final step of your application.

PDF, Doc, or Docx. 10MB maximum.
Confirm Application

"Quick Apply" or use a custom resume?

Quick ApplyCustom Resume
1405 Crown Industrial Building, 106 How Ming St
Interested in working at

Related Positions

AlphaSights (HK)- Mandarin/ English Bilingual Speaking Associate Program (2021)

Mandarin/English Bilingual Speaking Associate Program (2021 intake)
Hong Kong

foodpanda (HK) - Enterprise Account Manager

Enterprise Account Manager
Hong Kong

AlphaSights - Mandarin/English Bilingual Speaking Associate Program (2020 Intake)

Mandarin/English Bilingual Speaking Associate Program (2020 Intake)
Hong Kong