Canopy
mthree (SG)

mthree (SG) - Graduate Production Support Analyst

Entry Level
Singapore
Graduate Production Support Analyst
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About Us

Founded in 2010, mthree is an emerging talent partner, delivering trained technology talent to organisations across the globe. mthree source, train and hire diverse outstanding people with the skills that are most in demand and embed them seamlessly into some of the world’s largest banks, tech giants, and government agencies.

Who we're looking for

mthree (SG) is looking for a Graduate Production Support Analyst to join our team in Singapore!

What you will be doing
  • Monitoring system health
  • Resolving incidents
  • Investigating past incidents
  • Managing the release process for new versions of software
  • Automating and enhancing workflows
  • Working closely with business stakeholders to resolve issues with technical systems and applications. Work is tracked using ‘tickets’.
  • You’ll also regularly communicate with other technical teams including vendors, developers and infrastructure on release management and issue resolution
Who you are
  • Bachelor’s degree in Computer Science or relevant STEM subject
  • A Singapore Citizen or the permanent right to work in Singapore
  • GPA of 3.0
  • Understanding of server, storage, MQ, and application technologies (Java, .NET, C++)
  • Able to troubleshoot, problem solver, analytical
  • Proficiency with Linux (Preferred)
  • SQL databases experience such as Sybase, DB2, Oracle); able to search log files and compose SQL queries.
  • Network diagnostic skills and experience with networks and real-time messaging technologies (multicast, TCP/IP, UDP, SNMP)
  • Scripting skills, like Perl, Python, or UNIX shell.
  • Excellent spoken and written English communication skills.
What we offer
  • Fully paid, in-depth and interactive training with a diverse group of like-minded graduates, delivered by experts with working knowledge of the field.
  • A competitive graduate salary
  • Pay increases every 6 months
  • A flexible benefits package
  • Ongoing training and pastoral care
  • Invaluable industry experience and the opportunity to start a career in a desirable and competitive industry

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