Canopy
mthree (HK)

mthree (HK) - Alumni Graduate Programme - Production Support

Entry Level
Hong Kong
Alumni Graduate Programme - Production Support
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About Us

mthree is a training and technology specialist who offers graduate careers at global investment banks and tech companies. Since 2015, we’ve bridged the gap between the academic and working world through our Alumni Graduate program.

Who we're looking for

Here at mthree, we pair talented graduates with leading global businesses. We’re always on the lookout for ambitious graduates to join the mthree Alumni Graduate Programme, kick-starting your tech career within an entry-level Production Support Analyst role and working onsite with a leading Investment Bank in Singapore.

Our 24-month graduate program begins with 4-8 weeks of paid training and career coaching, where you’ll learn everything you need to hit the ground running as a Production Support Analyst.

After you've completed the training, you'll have the opportunity to fast-track your career at a global investment bank.

What you will be doing

If successful, you’ll work with one of our Investment Banking clients as a Production Support Analyst. Production support is a vital role in enterprise technology. Working with a global team, you’ll help support systems including algorithmic trading engines and regulatory reporting by:

  • Monitoring system health
  • Resolving incidents
  • Investigating past incidents
  • Managing the release process for new versions of software
  • Automating and enhancing workflows
  • Working closely with business stakeholders to resolve issues with technical systems and applications. Work is tracked using ‘tickets’.
  • You’ll also regularly communicate with other technical teams including vendors, developers and infrastructure on release management and issue resolution
Who you are

Requirements:

  • Bachelor’s degree in Computer Science or relevant STEM subject
  • Already graduated and available to start immediately
  • A Singapore Citizen or the permanent right to work in Singapore
  • GPA of 3.0
  • Able to troubleshoot, problem solver, analytical
  • Excellent spoken and written English communication skills.

Desirable Skills:

  • Proficiency with Linux (Preferred)
  • SQL databases experience such as Sybase, DB2, Oracle); able to search log files and compose SQL queries.
  • Network diagnostic skills and experience with networks and real-time messaging technologies (multicast, TCP/IP, UDP, SNMP)
  • Scripting skills, like Perl, Python, or UNIX shell.
What we offer
  • In-depth and interactive training with a diverse group of like-minded graduates, delivered by experts with working knowledge of the field.
  • A competitive graduate salary
  • Pay increases every 6 months
  • A flexible benefits package including gym membership
  • Ongoing training and pastoral care
  • Invaluable industry experience and the opportunity to start a career in a desirable and competitive industry

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