MoneySmart (HK)

Moneysmart (HK) - Operations Analyst Executive

Entry Level
Hong Kong
Operations Analyst Executive
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About Us

MoneySmart Group is South East Asia's leading personal financial portal helping consumers compare loans, insurance, and credit cards. MoneySmart was founded in 2009 with the simple aim to help consumers make better financial decisions.

Who we're looking for

We are growing and we’re looking for talent to come onboard our Commercial Operations team as an Operations Analyst Executive based in Honkong.

What you will be doing
  • Reporting and Analysis
  • Work closely with the commercial team to consolidate and tabulate all key vertical reports in a presentable and scalable manner
  • Take full ownership of the entire fulfilment reporting and analysis to both the operations lead and commercial team
  • Any ad-hoc reporting for operations
  • Establish, document, and continuously improve on operations process
  • Updating playbooks when necessary for different aspects of the commercial operations, and at the same time suggest and execute improvement initiatives to increase fulfilment efficiencies.
  • Act as the point-of-contact for commercial campaigns and assist the Operations Executive in this operation. This entails:
  • Manage timelines and resources internally
Who you are
  • Min 1 year experience in business administration and operations, business process improvement experience is a plus.
  • Good verbal and communication skills
  • Dynamic, proactive, ability to work in fast-pace settings and under pressure
  • Previous experience using SalesForce, Zendesk and Freshworks will be an advantage
  • Great attention to details
  • Have experience dealing with huge datasets and reporting experience with Google Sheets and Microsoft Excel

Cultural Competencies

  • Be a Positive Team Player
  • Take Ownership
  • Bias for Action
  • Take Charge of your Professional Development

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MoneySmart HK, Level 12, WeWork, 535 Jaffe Road
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