Canopy
Meltwater (HK)

Meltwater (HK) - Media Insights & Analytics Country Manager, Greater China

Senior Level
Hong Kong
Media Insights & Analytics Country Manager, Greater China
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About Us

Founded in 2001, headquartered in San Francisco, Meltwater is the global leading AI-powered media monitoring, social listening & PR Analytics software. Our mission is to help companies make better and more informed decisions. With over 2000 employees and 55 offices globally, we help over 30,000 companies to stay on top of billions of online conversations, extract valuable data, and consult our clients to transform their businesses in this new digital reality.

Who we're looking for

Meltwater (HK) is looking for a Media Insights & Analytics Country Manager, Greater China to join the team!

What you will be doing
  • Develop the data analytics strategy and build the capability for a team of 40 individuals (project leads and analysts). Manage, motivate, coach and develop the team to ideate beyond the immediate data analytics deliverables and come up with new creative solutions
  • Be a culture champion - build and drive the overall culture and vision of the team by leading by example, while also nurturing the development and potential of the senior analysts and managers
  • Elevate the capabilities of the team through on the job coaching, regular team meetings and think tank sessions, regular training sessions hosted by internal stakeholders/external vendors on soft and hard skills and broader business-related topics
  • Periodic check-ins and performance reviews with individuals, and also provide guidance and perspective on career-related topics
  • Responsible for managing a portfolio of key commercial clients on a day-to-day basis, advising to proactively address needs, provide thought leadership and solve business problems that drive satisfaction.
  • Ensure the projects are delivered on time, within budget and in high quality standards. Build positive relationship with both internal and external partners to ensure the smooth running and timely delivery of projects
  • Designing the strategy for your key accounts and other focus growth areas in collaboration with the AD, departmental MD/Manager
  • Manage and implement strategic initiatives across the China business to ensure continued growth and successful servicing of the portfolio
  • Managing the different teams resources efficiently and profitably while delivering a methodology to ensure we fulfil and have planned for the sales organisations success
  • Partnering with the Sales teams on pitches/proposals and identifying cross-sell opportunities, ensuring penetration across product/service portfolio
  • Collaborate across different teams and stay up-to-date on industry changes, to maintain an edge in proposing best-in-class media insights reports and deliverables for clients
Who you are
  • 8+ years of experience managing high volume research projects, interfacing with clients to proactively deliver on agreed KPIs., including 5+ years managing 10+ people, alternatively running a 10 to 15+ project team
  • Bachelor’s degree in Marketing, Communication, Social Sciences or related field
  • With relevant industry experience in media insights / reporting & analytics / traditional or social media / digital marketing / media agencies & public relations / digital marketing / marketing & communications is a big plus
  • Some knowledge of SaaS-based media tech and platforms, and media measurement KPIs
  • Excellent verbal and written communication in English and Chinese with internal and external clients using logical reasoning, problem-solving skills.
  • A natural leader with vision and high energy, ability to encourage and empower people
  • Excellent leadership, consensus-building, and conflict-resolution skills – you have a successful track record in building and influencing teams, internally through vendor networks
  • Possess a commercial mindset / business orientation along with gravitas, and relationship-building skills needed to build rapport and influence senior internal and external stakeholders.
  • Ability to work across internal teams, functions, and harness people for action
  • Proactive with the ability to work on multiple projects with changing priorities in a dynamic and deadline-oriented environment
  • Creative and entrepreneurial, you apply critical thinking to solve business problems using data and analytics – by looking at numbers, trends and coming to smart conclusions based on the findings
  • Strong analytical and logical skills – able to translate data into actionable insights in the simplest and most concise manner, have an eye for detail and ask “what does this mean?” to the data
  • Exposure to statistical modelling and data mining techniques, and analytical tools and languages such as SQL, Python, R, etc.
  • Familiar with data visualization and dashboard tools, Microsoft Excel, pivot tables, etc

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