Founded in 2001, headquartered in San Francisco, Meltwater is the global leading AI-powered media monitoring, social listening & PR Analytics software. Our mission is to help companies make better and more informed decisions. With over 2000 employees and 55 offices globally, we help over 30,000 companies to stay on top of billions of online conversations, extract valuable data, and consult our clients to transform their businesses in this new digital reality.
As a Key Account Associate, you will be at the cutting edge of the media intelligence space by driving strategy and engagement and widespread product adoption through all stages of the client life cycle among a small portfolio of our high yield and high potential clients. You will build a long term relationship with the clients through proactive consultation, education, and support, with the aim of supporting the managers to maximise the sales revenue at each client account and most importantly, challenge existing norms within our industry and act not only as an expert in Meltwater's product set, but as an extension of our clients communication and marketing teams. You will be a part of Meltwater's growing account management team, a group of our most highly skilled and most engaging employees.
Success in this position requires exceptional consultation, coaching and client servicing skills, strong business acumen, the ability to thrive in a dynamic, team-focused environment, and a passion for helping clients achieve results. Measures of success include client relationship development, client satisfaction and retention levels, and contribution to the overall sales team.
A structured and extensive training to ensure you are highly developed professionally and personally
A fast track career development - You own it, you decide it
You can choose more than one goal
You can choose more than one location
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