Canopy

M800 (HK)- Head of Digital Marketing/ Senior Director, Digital Marketing

Lead
Hong Kong
Head of Digital Marketing/ Senior Director, Digital Marketing (Telecom/ ERP/ CRM/ IT Solutions)
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About Us

Based in Hong Kong, M800 Limited is a well-established global communication enablement provider for international businesses. We bring the benefits of the convergence of mobile and Internet communications to our customers by enabling multimedia communications through voice calls and messaging, which enhances their customer relationship management (CRM) initiatives. Our services are supported by our secure, carrier-grade telecommunications infrastructure which was developed internally.

Who we're looking for

Are you looking for a global opportunity based in Hong Kong?  As the Head of Digital Marketing in M800, you are the cornerstone of the organization - leading the organization’s 360 degrees marketing globally.

You'll lead a team of marketing professionals to raise brand awareness through social media and PR activities, drive online sales and form key alliances for business growth.  

What you will be doing in this role
  • Plan and implement the global go-to-market strategies for M800 products and services through company web site, Omni-channels, international trade shows, PR and networking events
  • Build, manage and monitor the e-commerce platform and other digital marketing channels to achieve B2B sales targets, develop business opportunities and promote the brand awareness
  • Generate sales lead by creating best-in-class customer journey experience
  • Oversee the digital content, formulate marketing budget, track the performance and cost effectiveness
  • Manage SEM and optimize social media performance/SEO in driving customer engagement and achieving customer acquisition and paid service upgrade/conversion targets
  • Manage the legal and contractual issues of online business
  • Manage the pre-sales, sales support, customer inquiries, comments and complaints on online business and customer inquiries
  • Source and manage the agencies, freelancers, consultants and influencers for ensuring the deliverable quality
  • Build and maintain strong network with partners and associations as the gatekeeper and voice of the brand
  • Collaborate with internal teams for improving the company web site, providing market research and producing sales materials
  • Provide competitor & data-driven market analysis and digital marketing trend reports to management and stakeholders
  • Plan and lead the global marketing strategies online - from website optimization and paid media to drive business growth on our online platform  

About you
  • Degree holder in Marketing / E-commerce / Business Management related disciplines
  • Minimum 5 years working experience in digital marketing function as a department head in sizable companies
  • Extensive exposure in marketing of B2B technology, software solutions, CRM and ERP to MNCs in global market
  • Solid and successful track record of launching new IT/software solutions
  • Sound knowledge in building web site and knowledge in UX/UI design
  • Possess telecommunication or software development knowledge is preferred
  • Excellent written and spoken skills in English & Chinese
  • Strong leadership and project management capabilities with exceptional interpersonal and communication skills
  • Strong analytical skill and sensitive in figures
  • Highly organized with good time management
  • Result oriented, self-driven, able to handle multitask efficiently
  • Poses deep understanding of tools and systems for online marketing

What we offer

We offer attractive remuneration, 5-day work week, performance bonus, medical insurance, free lunch to the right candidate.

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19/F, 20/F & 21/F, Tower 1 Enterprise Square, 9 Sheung Yuet Road
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