Canopy
M800 (HK)

M800 (HK) - Customer Service Executive

Entry Level
Hong Kong
Customer Service Executive
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About Us

M800 Group is a leading global CPaaS provider recognized for offering carrier-grade communication solutions for enterprise and carriers.  With over 35 years of experience developing industry-leading solutions in the telecommunication, mobiles, and software industry, M800 Group is now pioneering the global telecommunication and IT convergence space by connecting to more than 300 global carriers and supporting over 600 large enterprise customers including blue-chip and fortune 500 companies through M800 communication platform. M800 aims to launch an IPO within two years on the New York Stock Exchange (NYSE).

Who we're looking for

We are looking for a Customer Service Executive to join our team at M800!

What you will be doing
  • To provide professional concierge & customer services to clients via phone calls and email;
  • To handle customer inquiries globally and fulfill customer requests
  • Collecting and providing data entry of case information
  • Handle ad hoc assignments and projects as assigned
Who you are

Must have:

  • Degree in Computer Science, engineering or related discipline.
  • Higher diploma or above (Fresh Graduate also welcome) in any disciplines
  • Fluent in both Cantonese, Mandarin and English
  • Good telephone manner
  • Be patient and work as a team
  • Willing to be on shift
What we offer
  • Attractive remuneration
  • 5-day work week
  • Medical and other fringe benefits

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19/F, 20/F & 21/F, Tower 1 Enterprise Square, 9 Sheung Yuet Road
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