Canopy

M800 (HK)- Business Operations Manager/ Assistant Manager

Mid Level
Hong Kong
Business Operations Manager/ Assistant Manager (Telecommunication & ERP/CRM)
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About Us

M800 Group, with over 35 years of experience developing industry-leading solutions in the telecommunication, mobiles, and software industry, is now pioneering the global telecommunication and IT convergence space by connecting to more than 300 global carriers and supporting over 600 large enterprise customers including blue-chip and fortune 500 companies through M800 communication platform. M800 aims to launch an IPO within two years on the New York Stock Exchange (NYSE).

Who we're looking for

We are looking for a Business Operations Manager/ Assistant Manager to join our team.

What you will be doing in this role
  • To monitor the work process of different departments for improving efficiency and minimize bottlenecks
  • To analyse and evaluate the productivity and performance of sales and marketing functions
  • Act as key person to plan and implement the CRM system integration projects by working with various internal engineering team and other stack-holders
  • To collect the user requirements of CRM/ERP systems for integration and implementation purpose
  • To compile the user guidelines, training manuals of various CRM/ERP systems
  • To provide training and sales support to sales teams
  • To prepare various analysis reports to management
  • To provide ad-hoc business support on customized/special projects and tasks

About you
  • Bachelor's degree in Information System Management, Computer Science, Business Management or related discipline
  • At least 2 years related experience
  • Keen on figure analysis and workflow improvement
  • Possess knowledge of six sigma or similar model of process design & improvement
  • Excellent skills in excel
  • Able to complete UAT and trouble shootings effectively
  • Detailed oriented, well organized, initiative and able to work under pressure
  • Good analytical and communications skills
  • Good written skills in English & Chinese; oral communication in English, Mandarin & Cantonese
  • Understanding of telecommunication products and services is preferable

What we offer

We offer 5 days work, medical insurance, free lunch, year end bonus, competitive salary package and attractive career development opportunities to the right candidate.

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19/F, 20/F & 21/F, Tower 1 Enterprise Square, 9 Sheung Yuet Road
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