Canopy
Lidl Asia Pte. Limited (HK)

Lidl Hong Kong -Senior Manager - Technical Support

Senior Level
Hong Kong
Senior Sustainability Engineer- Packaging.
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About Us

Established in 2006, Lidl Hong Kong is a sourcing arm for Lidl International. Our operation has grown from 30 people in our Hong Kong office to a centralised supply chain network in Asia with over 800 employees. Together, we handle every stage of the sourcing process: from insights and ideas through to realisation, production, quality assurance and delivery.

Who we're looking for

We value diversity at Lidl and this includes creating collaborative teams with colleagues with diverse experiences and backgrounds. Continue your career journey and make a difference with us here at Lidl!

What you will be doing
  • Ensures all production occurs in line with Lidl’s strict Ethical Sourcing Policies
  • Ensure programs & policies are in place to provide the safest working environment attainable.
  • Establishes strategic technical and quality control procedures for maintaining high standards of manufacturing operations to ensure products conform to the required level across the supply base
  • Ensures a detailed product risk assessment process is implemented from sampling stage to mitigate risk during the manufacturing process
  • Actively advises technical and quality control teams on all new selection products
  • Educates teams to conduct in depth pre production meetings at factories to achieve agreed standards in production and reduce bottlenecks which could impact on time delivery with a ‘right first time’ focus
  • Proactively influences factories to take responsibility for their bulk production quality and to reduce failure
  • Assists line manager in developing and implementing factory capability analysis to ensure right product right factory placement occurs
  • Analyse Dupro’s, Inline, Pre-final and PSI (final) Inspection reports to ensure the factories and Production Support Team are effectively engaged in tackling issues that arise
  • Discuss and support on CAPs for monitoring bulk production improvements with factory, QC’s, agencies and the Production Support Team
  • Provide line manager with a factory quality performance profile prior to the quarterly Pre-Allocation meeting
  • Head to factories to support high risk projects and improve quality
  • Conduct training seminars and workshops related to technical and quality improvement programmes
  • Educate the Production Support Team in technical and quality requirements and issues
  • Drive continuous improvement, simplification and efficiencies of processes
  • Lead, investigate and produce a mitigation plan for the future for all QSP purposes raised by Germany and all order cancellations
  • Training and certification of suppliers for self inspection programmes
  • Develop and retain a high performing team through effective hiring, coaching, performance management and training
Who you are
  • Required: 10+ years of experience in technical and quality control operations and 5+years of experience in leadership roles
  • Required: Strong technical and quality background
  • Desired: Laboratory knowledge related to chemical and physical test requirements
  • Desired: Experience working with multi-national companies
  • Passionate leader with vision, results orientation, high energy and a focus on execution.
  • Team player, able to build relationships and establish credibility at all levels in the organization.
  • Strong problem solving and creative skills combined with the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
  • Ability to communicate clearly and present information in a concise and effective way at all levels in the organization
  • Proficient computer skills including use of Microsoft Office and ability to learn new programs.
  • Ability to set priorities, meet deadlines and manage multiple projects in a fast-paced, changing environment.
  • Ability to lead and manage others.
  • Ability to handle confidential and sensitive information.
  • Ability to travel by air and must have valid passport for international travel.
What we offer

We are dedicated to fostering a family-friendly culture and work environment and have been a proud member of the Caring Company Scheme since 2014. We are an equal opportunities employer and welcome applications from all candidates with the required skills and experience.

Market Leading Remuneration Package:
  • Double pay and discretionary bonus
  • Choice of MPF provider
  • Life Insurance
  • Medical Insurance
Supportive Environment:
  • Rental re-imbursement scheme
  • Out-Of-Office leave for important appointments
  • In-house training courses
  • Training sponsorship scheme
  • Health Check
  • Vision Check
  • Exceptional maternity and paternity leave
  • Supporting your child’s education with advice from a leading education consultant
Work-Life Balance:
  • 5 day week
  • Competitive Annual Leave
  • Charity, Community and Sporting Events

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Level 25, International Commerce Centre, 1 Austin Road West, Hong Kong
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