Canopy
Lidl Asia Pte. Limited (HK)

Lidl Asia Pte. (Hong Kong) - Senior Technical Writer

Mid Level
Hong Kong
Senior Technical Writer
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About Us

Established in 2006, Lidl Hong Kong is a sourcing arm for Lidl International. Our operation has grown from 30 people in our Hong Kong office to a centralised supply chain network in Asia with over 800 employees. Together, we handle every stage of the sourcing process: from insights and ideas through to realisation, production, quality assurance and delivery.

Who we're looking for

We value diversity at Lidl and this includes creating collaborative teams with colleagues with diverse experiences and backgrounds. Continue your career journey and make a difference with us here at Lidl!

What you will be doing
  • Create technical documentations, including instruction manuals, safety / assembling manuals, and quick start guides for a wide variety of consumer goods in German and English.
  • Organise materials and complete writing assignments in accordance with all relevant product standards and countries regulations in the EU, UK, and US.
  • Create / edit line drawings, sketches, diagrams, OSD screenshots, table / charts to illustrate material.
  • Align with Merchandising and Quality Assurance teams during the documentation creation and finalisation phases. In terms of on-time delivery and ensuring accuracy of specifications, product assembly steps, and operating procedures of the products.
  • Understand complex concepts and communicate the information in a way that is engaging and understood by end-users at various technical levels.
  • Gather feedback on instruction manuals from Quality Assurance team / Testing institutes to improve usability and marketability. Get alignment and execute final changes on instruction manuals to reduce correction loops before and after translations.
  • Act as an editor to ensure terminology and style consistency in the documentation across product categories and organisation.
  • Prepare / typeset and review instruction manuals for translation process.
  • Cooperate closely with Design, Translation and Artwork Team in the fields of graphics, artwork and packaging management based on internal quality requirements.
  • Build and maintain content / translation library and templates for standardisation purposes.
  • Assist in proofreading, technical problem solving, reviewing test reports, and communicating with testing institutes if required.
  • Work in ad-hoc project support and other duties as assigned.
Who you are
  • University degree in Technical Communication, Technical Translation, or related fields or work experience as Technical Writer
  • At least 4 years' work experience in the field of technical documentation
  • Experience with Power Tools, SDA, Lightings, and Hi-Tech (smart IoT) product groups will be an advantage
  • Exemplary attention to detail and time management skills
  • Work independently on written assignments and be a dependable, strong team player with excellent interpersonal and organisational skills
  • Proficiency in Adobe InDesign, Adobe Illustrator, and Acrobat
  • Excellent writing skills in German and English, proficiency in other European languages will be an advantage
  • Ability to work in a fast-paced environment whilst under pressure to meet tight deadlines
What we offer

Market Leading Remuneration Package:

  • Double pay and discretionary bonus
  • Choice of MPF provider
  • Life Insurance
  • Medical Insurance

Supportive Environment:

  • Rental re-imbursement scheme
  • Out-Of-Office leave for important appointments
  • In-house training courses
  • Training sponsorship scheme
  • Health Check
  • Vision Check
  • Supporting your child’s education with advice from a leading education consultant

Work-Life Balance:

  • 5 day week
  • Competitive Annual Leave
  • Charity, Community and Sporting Events

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Level 25, International Commerce Centre, 1 Austin Road West, Hong Kong
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