Lane Crawford - Stockroom Associate

Entry Level

Hong Kong

Stockroom Associate

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About Us

Lane Crawford is Hong Kong's leading specialty store, offering the largest assortment of designer brands in Asia. Founded in 1850, Lane Crawford evolved from a department store to a fashion and lifestyle specialist, and renowned for its unique edit of the newest and best designers from around the world in Womenswear, Menswear, Shoes and Accessories, Lingerie, Jewellery, Cosmetics and Home and Lifestyle.

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Who we're looking for

We are looking for a new Stock Room Associate to work together with the sales teams to deliver an exceptional Lane Crawford experience for every customer. Provide back up services to the sales team to ensure that they can maximize their time on the sales floor.

What you will be doing in this role

Customer Service

To assist the sales teams as requested and be proactive in helping to exceed the customers expectations
To ensure that all sales are followed up with after sales service activities
To be proactive in assisting with selling opportunities that will help achieve the department sales targets
To work closely with customer care center team to feedback the system issue immediately which reduce the affection of customer online purchase (EBD)

Sales

To be proactive in assisting with selling opportunities that will help achieve the department sales targets

Stockroom Housekeeping

To ensure daily housekeeping standards in the stockroom and on shop floor are maintained at all times
To ensure the aisle of stockroom will not be blocked
To ensure all stock are properly packed and stored

Stock Handling

To arrange transfer of merchandise to other stores as requested, ensuring goods are packed and unpacked to agreed standards
To prevent stock and pilferage by being alert and informing manager/security of potential issues
To be responsible for receiving and putting away stock from vendor and warehouse according to the agreed standards and layout
To ensure all the stocks ordered by online shoppers can pick up or deliver within preset timeframes and guidelines

Who you are

Form 5 or above
Minimum 1 year relevant working experience in warehouse
Detail minded, self-motivated, able to work independently
Able to speak in English and Putonghua

Who we are

We provide our employees a range of benefits reflecting the importance we place on well-being for our staff. In addition to competitive salary, discretionary bonus, annual leave, provident fund, medical and dental services/ benefits and staff purchase privileges, we also provide shuttle buses to the Company Head Office and various social recreation activities, Staff Assistance Programme, best in-class training and development and regional career opportunities to the right talent.