Canopy

Lane Crawford - Cashier Supervisor

Entry Level
Hong Kong
Cashier Supervisor
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About Us

Lane Crawford is Hong Kong's leading specialty store, offering the largest assortment of designer brands in Asia.  Founded in 1850, Lane Crawford evolved from a department store to a fashion and lifestyle specialist, and renowned for its unique edit of the newest and best designers from around the world in Womenswear,  Menswear, Shoes and Accessories, Lingerie, Jewellery, Cosmetics and Home and Lifestyle.

Who we're looking for

We are looking for a Cashier Supervisor to be responsible for supervising the cashier team within a store to perform the cashiering functions and assist in executing internal control functions for store operations.

What you will be doing in this role:

Daily Cashiering Operations

  • To supervise the cashier team to handle daily collection of sales proceeds from the sales operations
  • To provide the cashiering function, including distribution of POS terminal floats, partial uplift of cash, checking to POS credit card settlement reports, handover of cash takings from store frontline at day end closing, coins exchange, bank-in of cheques from customers.
  • To monitor cash level and conduct uplift of cash and banking by Guard Force.
  • To prepare and handover of e-Gift Card to corporate customers
  • To issue and assist with the sale of e-Gift Card at POS terminals
  • To co-ordinate the setting up POS terminals and card terminals for road show / trunk show events
  • To review Cash Report and report the daily cash sales proceeds received and banking figure
  • To prepare the monthly realised exchange gains / losses recorded on foreign currency sales transactions

Sales Audit

  • To review and report irregular sales transactions, carry out investigation
  • To communicate and train Frontline staff on POS issues and new POS control functions

Compliance and Business Integrity

  • To ensure that financial practices are sound and in accordance with generally accepted auditing standards and prevailing legislation as well as company guidelines, policies and procedures
  • To maintain appropriate internal control safeguards on the Company’s assets
  • To ensure that people understand and are complying with the procedures and processes

Company Culture and Talent Development

  • To fully engage and live by the Lane Crawford Vision, Passion, Learning, Collaboration (PLC) Values, and deliver our Customer Service Promise at all times
  • To build collaborative working relationships with your colleagues to ensure the achievement of the Company Business Plan, your department and individual objectives
  • To reinforce LC Heritage, Brand DNA and culture - through storytelling and sharing successes at every opportunity
  • To personally demonstrate the LC Leadership Code Behaviours and use these as a tool to coach and develop team members and colleagues
  • To fully participate in the PDP process, developing knowledge and understanding of your team member strengths and development opportunities using PDP Tools
  • To take appropriate corrective action (in consultation with HR Department) with employees who do not achieve required standards of performance and behaviour
  • To build a personal connection with each team member, taking time to understand them individuals and identify ways to motivate, retain and engage them
Who we are:

Lane Crawford is Hong Kong's leading specialty store, offering the largest assortment of designer brands in Asia.  Founded in 1850, Lane Crawford evolved from a department store to a fashion and lifestyle specialist, and renowned for its unique edit of the newest and best designers from around the world in Womenswear,  Menswear, Shoes and Accessories, Lingerie, Jewellery, Cosmetics and Home and Lifestyle.

Maintaining a commitment to anticipate customers’ needs and to continue to innovate, excite and inspire them, Lane Crawford stores merge fashion, art, design and music to create a sensory experience, punctuated with curated spaces of award-winning visual merchandising and specially commissioned exhibitions and collaborations.  

We provide our employees a range of benefits reflecting the importance we place on well-being for our staff. In addition to competitive salary, discretionary bonus, annual leave, provident fund, medical and dental services/ benefits and staff purchase privileges,  we also provide shuttle buses to the Company Head Office and various social recreation activities, Staff Assistance Programme, best in-class training and development and regional career opportunities to the right talent.

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30/F, One Island South, 2 Heung Yip Road, Wong Chuk Hang
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