Canopy
Lalamove (HK)

Lalamove - Senior Operations Analyst

Mid Level
Hong Kong
Senior Operations Analyst (Global City Platform)
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About Us

Originally founded in 2013 as EasyVan, Lalamove is Asia’s leading local delivery platform with a presence in more than 120 cities. Lalamove’s mission of making local delivery faster and simpler is driven through harnessing the power of mobile internet to bring the sharing economy to logistics. In the past 5 years, more than one million customers and hundreds of thousands of professional van, motorcycle, lorry and truck drivers across the region have used Lalamove to help their business grow.

Who we're looking for

The Platform Operations team is ultimately helping to drive more holistic solutions in order to maximize the efficiency and balance of the marketplace. We are looking for a Senior City Platform Operations Associate who will support our business by combining data insights and local market intelligence to optimize commercial settings, while also contributing to the product development process through maintaining an on-going dialogue with our city operations teams. You will need to wear many hats, work smart and iterate quickly.

What you will be doing
  • Lead the ongoing review and implementation of commercial optimization processes (e.g. pricing, supply incentives, etc.) for designated cities
  • Contribute to the continuous refinement of market monitoring and management process to ensure market intelligence is captured accurately and efficiently
  • Identify and evaluate needs from city and country operations teams to drive the product roadmap
  • Support operations teams on their needs related to platform configurations
  • Collaborate with other functional departments to ensure business and team objectives are met
Who you are
  • At least 4-5 years of experience in operations or a similar analytical role; relevant experience in a high growth start-up environment preferred
  • Proven track record of effective project and stakeholder management
  • Previous experience working with, analyzing, and presenting findings from large data sets
  • Ability to work effectively with cross-cultural and other functional teams
  • Strong verbal and written communication skills with fluent proficiency in written and spoken English
  • Occasional travel is required


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