Canopy

Lalamove - Operations Associate

Entry Level
Hong Kong
Operations Associate
Back to Jobs

About Us

Lalamove provides on-demand and same-day delivery services by connecting you to our driver partners on our mobile and web apps.


Who we're looking for

The Opportunity:

Are you passionate about solving problems?

Do you want to join one of the fastest growing and most exciting startups in Hong Kong?If your answers are yes and yes, we want you to join our team! We are seeking an Operations Associate who will not back down in the face of challenge, who is ready to try new things, and is ready to make history together with the rest of the ops team at Lalamove Hong Kong.

We are looking for a high energy, quick thinking individual who can understand driver beliefs and requirements to create long lasting partnerships with our fleet.

If you understand all things that are worth doing are never easy, and you want to become a better version of yourself, apply now! ‍‍


What you will be doing in this role:
  • Assist in designing and executing the community guidelines to build a fair and high-quality driver community
  • Prepare and conduct training and coaching for drivers to communicate key community guidelines and special campaign details
  • Assist in designing and implementing reward programs for high-quality drivers to improve overall service quality level
  • Listen attentively to the voice of driver community and continuously provide better support to drivers and improve the driver engagement and experience
About you:
  • University degree holder in business or related disciplines
  • At least 1 - 2 years in sales and marketing or an operational role with front-facing opportunities
  • Positive, passionate, proactive, self-initiative and attentive to details
  • Strong communication skills with proficiency in written and spoken English and Chinese
  • Familiarity of using existing social media platforms
What we offer:
  • Fun and diverse culture
  • International team environment
  • Annual Performance Related Bonus
  • Healthcare/Insurance Cover
  • Choose between a Mac or Windows workstation
  • Free Lalamove swag and merch!
  • Monthly credit to use on the Lalamove Application
  • Fresh Fruit delivered daily
  • Well-stocked fridge full of all the refreshments you need to get you through your day
  • Annual Summer company trips
  • 15 days paid annual leave
  • Parental Leave
  • Stunning brand new offices, a 2 min walk from MTR Kowloon Tong

Sign in to Happyer

Help us Complete Your Profile

What's your full name?

What's your current position?

Please fill in all name and position fields.
Next

What is your current status

What is your career goal?

You can choose more than one goal

Learn new skills
Make a major career switch
Land a (new) job
Not totally sure...

Receive job alert emails

Please select your status and at least one career goal.
Next

Where would you like to work?

You can choose more than one location

I want to work in

What are you looking for next?

It’s okay if you’re not sure. We got you covered no matter what.

Please select at least one location, pick your experience level, and your career path in order to continue.
Next
Success! Your application is on it's way
.

We've sent a notification to the hiring manager with your profile details and resume.

Back to Job

Choose your "Quick Apply" resume

Be sure to complete your profile for best results. This is the final step of your application.

PDF, Doc, or Docx. 10MB maximum.
Confirm Application

"Quick Apply" or use a custom resume?

Quick ApplyCustom Resume
Unit 403, Innocentre, 72 Tat Chee Ave
Interested in working at
Lalamove (HK)
?

Related Positions

Ucommune - Community Executive / Customer Services Executive (3 Months Contract)

Community Executive / Customer Services Executive (3 Months Contract)
Hong Kong

Retykle - Warehouse & Product Photography Associate

Warehouse & Product Photography Associate
Hong Kong

The Hive - Strategy Intern (MBA)

Strategy Intern (MBA)
Hong Kong