Lalamove (HK)

Lalamove - Global Operations Associate - Driver Retention

Entry Level
Hong Kong
Global Operations Associate - Driver Retention
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About Us

Originally founded in 2013 as EasyVan, Lalamove is Asia’s leading local delivery platform with a presence in more than 120 cities. Lalamove’s mission of making local delivery faster and simpler is driven through harnessing the power of mobile internet to bring the sharing economy to logistics. In the past 5 years, more than one million customers and hundreds of thousands of professional van, motorcycle, lorry and truck drivers across the region have used Lalamove to help their business grow.

Who we're looking for

We are looking for a Global Operations Associate to plan, execute and project manage different initiatives to build a comprehensive driver loyalty program on a regional level and join our team at Lalamove!

What you will be doing
  • Design, develop and implement processes and policies regarding driver operations
  • Achieve alignment with city teams and other functional stakeholders when executing new initiatives across regions
  • Develop regional partnerships with external parties and providers
  • Review city initiatives and facilitate communications for different projects
  • Hong Kong based
Who you are
  • Degree holder in any discipline
  • At least 2 years experience in a fast-moving environment
  • Ability to coordinate with operational teams across multiple geographies
  • Ability to champion new processes and policies from plan to execution Down-to-earth, understand the practical situation
  • Positive, passionate, proactive, self-initiate and attentive to details
  • Exposure in driver/fleet management or logistics service or e-commerce industry a plus
  • Knowledge on spreadsheets and Tableau is preferred
  • Proficiency in written and spoken English, proficiency in Chinese a plus
  • Business travel across Lalamove operations is required

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Unit 403, Innocentre, 72 Tat Chee Ave
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Lalamove (HK)

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