Lalamove (HK)

Lalamove - API Onboarding Specialist

Entry Level
Hong Kong
API Onboarding Specialist
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About Us

Originally founded in 2013 as EasyVan, Lalamove is Asia’s leading local delivery platform with a presence in more than 120 cities. Lalamove’s mission of making local delivery faster and simpler is driven through harnessing the power of mobile internet to bring the sharing economy to logistics. In the past 5 years, more than one million customers and hundreds of thousands of professional van, motorcycle, lorry and truck drivers across the region have used Lalamove to help their business grow.

Who we're looking for

We are looking for a versatile and highly motivated individual with extensive sales operations experience to join our Corporate Solutions team to transform our sales process and tools used by our business development teams.

What you will be doing
  • You will be responsible for providing technical support to API customers throughout their onboarding journey - working with customers’ technical teams to successfully integrate with and test Lalamove’s API.
  • Devise a formal onboarding process that best suits customers needs, working with the product team on suggestions how to improve the onboarding experience for customers with the objective of driving self-service as far as possible.
  • Maintain a selection of best practice and advice to support customers to develop an API Developer community and creation of Third Party Libraries.
  • Evaluation of API documentation for select partners.
  • Be the Subject Matter Expert on API and proactively sharing feedback within the organisation for continuous improvement.
Who you are
  • 4+ years experience in Fullstack development
  • Solid experience with JavaScript frameworks such as React or Vue.js
  • Proven knowledge in Modern JavaScript, HTML, and CSS
  • Solid experience with at least one of the backend API frameworks
  • In-depth understanding of the entire web development process (including deployment, testing, debugging & monitoring)
  • Stay up-to-date on emerging web technologies
  • Self-motivated, responsible, able to work independently under tight deadline and willing to work under pressure
  • Experience with Scrum is a plus
  • Good communication of written and spoken English
  • Immediately available preferred
What we offer
  • Excellent communication and writing skills and be comfortable providing excellent support to customers
  • Fluency in English is required. Mandarin is a plus
  • Experience with JSON & RESTful API is key.
  • 2 years of development experience in Java/PHP/Python/C# - advantage.
  • Prior experience in supporting API integrations will be a major advantage.
  • Experienced in SOA & Web Services
  • Knowledge of SOAP / XML / XSLT
  • Familiarity with Security (include SAML/OAuth)
  • Ability to conduct POC with customers

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Unit 403, Innocentre, 72 Tat Chee Ave
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Lalamove (HK)

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