Knight Frank (HK)

Knight Frank (HK)- Account Manager (Customer Care)

Mid Level
Hong Kong
Account Manager (Customer Care)
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About Us

Knight Frank is the leading independent global property consultancy. Headquartered in London, Knight Frank has more than 19,000 people operating from over 510 offices across 60 territories.

Who we're looking for

We are looking for a Account Manager to join our team.

What you will be doing in this role
  • Build new business for lettings and management, furnishings, and finance business
  • Work collaboratively with the teams in the UK and HK to generate business in HK
  • Liaise with London Lettings Offices and other related depts to ensure excellent service for clients in HK, which includes efficient delivery of completion of a property, and marketing for a tenant
  • Develop positive relationships with developers that have an office presence in HK
  • Assist and liaise with the International Residential Sales teams in HK and London in a timely manner

About you
  • Degree holder
  • At least 6 years’ relevant experience in London property market or London lettings market
  • Proficiency in MS Word, Excel, PowerPoint and Chinese word processing
  • Excellent written and spoken English and Chinese; Mandarin an advantage
  • Self-motivated, cooperative and a flexible can-do attitude

What we offer
  • As a limited liability partnership in the UK, we are run by equity partners who work at Knight Frank and understand our business. Whilst short-term performance is important to us, we always bear in mind the impact that decisions will have in the long-term on both the business and our people.
  • We actively encourage teamwork, and structure our organisation so that our teams do not compete internally against each other.
  • Whilst all of our staff have their own specialisms, we encourage mobility and knowledge exchange between teams and offices in our global platform to maximise opportunities for both personal growth and business development.
  • We are committed to bringing out the best in our people. Our comprehensive learning & development courses, both classroom-based and e-learning, cover technical, management, and soft skills to supplement on-the-job training.

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4/F Shui On Centre, 6-8 Harbour Road
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Knight Frank (HK)

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