iNCUBEE | LCCS - Customer Service Representative

Entry Level
Hong Kong
Customer Service Representative
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About Us

iNCUBEE | LCCS provides quality and affordable corporate services and solutions for startups online. We ensure all processes are handled correctly, so you can focus on growing your company. Legally set up, maintain and manage your company from anywhere, from any device with confidence.

Who we're looking for

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. An opportunity to join a growing startup at an early stage and to achieve management responsibilities over future joining staff.

What you will be doing
  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about services, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms
  • Coordinate production work with the production team (e.g. process company incorporations and other company secretarial duties)
Who you are
  • At least 1 - 3 years of relevant work experience
  • Excellent phone etiquette and strong verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Proficient in written and spoken English
  • Fluent in written and spoken Cantonese and Mandarin, preferred
  • Strong problem-solving skills
  • Can-do and flexible attitude, mature, independent, and responsible
  • Well organized, detail-oriented, self-disciplined, and diligent
  • Curious and willing to learn
  • Some legal knowledge about HK company regulations preferred but not compulsory (a fast learner will be able to pick up what we do quickly)
What we offer
  • 5-day work week
  • Medical insurance coverage
  • Good career opportunities
Application details

Applicants should state their current and expected salary in the application. Salary offered will be commensurate with qualifications and experience.

Working location: Kwun Tong

Salary: Negotiable

Interested parties send full resume with availability and expected salary to

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8/F, King Palace Plaza, 55 King Yip Street, Kwun Tong
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