Hush Home (HK)

hushhome - Product Development Manager

Senior Level
Hong Kong
Product Development Manager
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About Us

Hush Home was created to transform everyone's well-being through healthy sleep. Developed in California, its perfectly-balanced mattress, pillows, and bedding use up-to-date sleep science to offer deeper, more comfortable rest. Hush Home has distinguished itself as a thought leader in wellness, using its research to educate and inspire people to sleep and live better.

Who we're looking for

As an early stage company with rapid growth ahead of us, Hush Home is looking for a dynamic and experienced professional to join as our Product Development Manager. We are expecting someone who has strong insight into product development, production, and quality and loves cultivating supplier relationships. This is a position in which you have the opportunity to develop new products from concept to launch and get your hands dirty in a fast-moving e-commerce business.

What you will be doing in this role
  • Product
  • Product Development: Develop new products, including concept, specifications, sampling, and price negotiation. Work with Marketing on product position, storytelling, and packaging design. Work with Management on suggested list price
  • Product Launches: Communicate all relevant product information internally and coordinate with Sales, Operations, and Marketing on cross-functional product launches
  • Product Changes: Work with Sales to track customer feedback to continually tweak product specs
  • Production & Quality
  • Supplier Relationships: Manage all supplier communications in pre-production and production. Identify, research, and compare existing and new suppliers. Nurture long-term supplier relationships on behalf of company. Develop supply chain redundancy
  • Production: Track production milestones and proactively troubleshoot problems before it’s too late
  • Quality: Develop in-house quality standards and ensure all suppliers and all production batches meet such standards. Implement a strong QC process
  • Testing and Certifications: Implement third-party testing on materials and obtain important certifications such as OEKO-TEX, CertiPUR-US, GOTS, and others
  • Procurement & Supply Chain
  • Purchasing: Work with Management to finalize order details, including product specs, quantity, and price. Approve POs, invoices, and contracts and ensure on-time delivery
  • Logistics: Work with Operations to oversee freight delivery of incoming inventory or partner deliveries, including paperwork. Develop reliable, low-cost logistics partners
  • Inventory Replenishment: Work with Operations and replenish at regular intervals to maintain inventory levels in a cost-efficient manner
Who you are
  • Bachelor’s degree in product design (or industrial or fashion design), engineering, business or related discipline
  • 8+years experience in product development or design, sourcing, and production or quality management
  • 3+ years experience in a B2C consumer products brand or trading company (with experience in an e-commerce brand a plus!)
  • Experience working directly with manufacturers and freight forwarders/consolidators
  • Experience with mattresses, beds, bedding, sleep products, furniture, soft home decor and related products a huge plus!
  • Proficient with Excel/Google Sheets
  • Experience with SaAs systems and/or ERP is preferred
  • Attention to detail including excellent time management and organizational skills
  • Adaptable, with hungry-to-grow mindset
  • Resourceful, proactive, and a true team player
  • Fluent in English and Chinese
What we offer
  • An opportunity to join a young and dynamic startup
  • Complete ownership of new products from concept to launch
  • Direct responsibility for company growth: we grow as our product offering grows!
  • Grow personally and professionally as Hush Home scales
  • Gain insights to all relevant aspects of growing a digital company
  • Work with a dynamic and highly motivated team with a flat hierarchy
  • Experience a great working atmosphere in an international environment
  • Challenging and diversified tasks with direct responsibility
  • Travel opportunities (when it’s safe to travel!)
  • Great discounts for friends and family!

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Unit 7, 2/F, Wayson Commercial Building, 28 Connaught Road West
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Hush Home (HK)

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