Canopy
HKBN (HK)

HKBN - Technical Support Executive – Network Operations (Voice Network)

Entry Level
Hong Kong
Technical Support Officer / Executive
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About Us

Hong Kong Broadband Network Limited is Hong Kong’s leading broadband and telecommunications service provider. We built and own one of the most extensive fibre optic networks in Hong Kong, which now covers over 2.3 million residential homes passed and 2,400 commercial buildings.

Who we're looking for

We are looking for Technical Support Executive – Network Operations (VoiceNetwork) to join our exciting team!

What you will be doing
  • Perform system monitoring and health checking
  • Perform network surveiller and frontline technical support in Data Center
  • Handle trouble ticket and quality control on integrated voice network
  • Assist Network Engineers on general support of voice network operation
  • Shift duty is required
Who you are
  • DSE above with 1 year relevant experience
  • Holder of Diploma or above in Computer Networking / Telecommunications or related disciplines without relevant experience will also be considered
  • Basic knowledge in LINUX command and shell script is preferred
  • Enthusiastic, good interpersonal skill and be a good team player
  • Able to work independently and under pressure
What we offer
  • Half Day Off Friday once a month (compensation leave for Talents who work on shift)
  • Half Day Off on Festival Eve (compensation leave for Talents who work on shift)
  • Unique leaves arrangement: Family-care leave, Anniversary leave, Bonus leave,
  • Volunteer leave, Sabbatical leave, etc.
  • Comprehensive medical and life insurance coverage
  • Upgraded maternity leave and paternity leave
  • Discounted Talent plan offers including broadband and mobile plans and other promoted products
  • Education subsidies and Examination leave
  • Year-end discretionary bonus

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Trans Asia Centre, 18 Kin Hong St, Kwai Chung, Hong Kong
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