Canopy
HKBN (HK)

HKBN - Technical Consultant (Infrastructure)

Mid Level
Hong Kong
Technical Consultant (Infrastructure)
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About Us

Hong Kong Broadband Network Limited is Hong Kong’s leading broadband and telecommunications service provider. We built and own one of the most extensive fibre optic networks in Hong Kong, which now covers over 2.3 million residential homes passed and 2,400 commercial buildings.

Who we're looking for

We are looking for Technical Consultant (Infrastructure) to join our exciting team!

What you will be doing
  • Provide IT Technical support and deliver IT services to customers
  • Perform assigned IT improvement work of projects
  • Monitor and analyze customer IT infrastructure, work out potential solutions and implement solutions that are most appropriate in a timely and quality manner
  • Follow IT operations best practices in Incident Management, Problem Management and Change Management
Who you are
  • University graduate with over 3-4 years in relevant IT infrastructure roles
  • Experience in supporting and servicing enterprise infrastructure environment
  • Experience in support of Microsoft-based products such as Windows Servers Operating System, Active Directory, Exchange, Sharepoint, Cluster, MS System Center, etc.
  • Knowledge in virtualization technology such as VMware and Hyper-V, and backup technology such as Veeam, Commvault and Symantec is preferred
  • Knowledge in Linux OS and networking devices is an advantage
  • Experience organizing projects and reporting on status as well as driving issues to resolution
  • Customer service oriented and self-motivated with good communication skills.
  • ITIL Foundation/MCSE certified is an advantage
What we offer
  • We offer excellent career development opportunities in our exciting working environment, and we ensure our talents will be rewarded with a satisfactory remuneration package.

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Trans Asia Centre, 18 Kin Hong St, Kwai Chung, Hong Kong
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